Director, Bursar Office Systems

We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott's seaside locale where employees are an important part of the bustling campus community!

Please apply today if this opportunity looks like the right fit for you.

Position Overview

Assist with the overall operations of student financial services, billing, receivables, payments, and loan receivables of the College. More specifically to be responsible for the system integrity of the Workday Student (WDS) application, and all other applications that support the Bursar's Office, such as United Health Professionals, ECSI, and Nelnet.


About Endicott College

Endicott College is a vibrant community located on Boston's North Shore, with a beautiful oceanfront campus in Beverly, Massachusetts. We're known for combining academic excellence with hands-on learning, and we take pride in fostering a supportive environment for both students and employees.

Working at Endicott means joining a close-knit campus community where your contributions matter and where collaboration, creativity, and professional growth are valued.

To learn more about our employee benefits click here.

Key Responsibilities

• Workday administrator responsible for implementing Workday delivered integrations, inbound EIB integrations and out bound EIB integrations.
• Work cross functionally with offices across campus that contribute to the final student billing statement. Meal plans, Room and Dorm Damages, Deposits, Athletics
• Maintain tuition and fee rate, billing parameters and refund tables.
• Implement and maintain all aspects of e-billing and e-payment
• In the absence of the Bursar and Director, first line supervisor of the Bursar's Office
• Ensure Technical Compliance with Federal and State regulations.
• Disburse Financial Aid to student accounts according to federal and college policies.
• Maintain communications with students/families through Adhoc functionality of WDS
• Coordinate with Director of Student Accounts all billing and collection related to Federal Perkins Loan and Endicott No Interest Loans with external service provider to ensure compliance with federal regulations.
• Update website, catalogs, brochures and all Workday business processes (onboarding)
• Process data for transfer to ECSI for the production of 1098T forms.
• Develop Workday reports for assisting the Student Accounts Staff in collections of the College receivable.
• Developing Workday Reporting for various offices across campus in regards to a student's financial status.

• Serve as a point of contact from collection agencies and third-party vendors.

Other Duties

• Contributes to the overall success of the Bursar's Office by performing all other essential duties and responsibilities as assigned.

Reporting Structure

Reports to the Bursar

Supervisory Responsibilities

No supervisory responsibilities

Core Competencies

• Reliability: able to get the job done, available and engaged with the job and the Endicott community.
• Organization: organizes time and resources well so that work is done efficiently and on time.
• Communication Skills: has clear, effective and efficient ways of communicating, both orally and in writing.
• Adaptability: shows a willingness to adopt new ideas and to do things differently.
• Follow Through: takes ownership of projects and sees them through fruition.
• Customer Service: anticipates the needs and responds to queries in a timely, competent, and approachable manner.
• Initiative/Personal Leadership: identifies opportunities for improvement and actively contributes to solutions.
• Team Player: shows a willingness to collaborate and share information, knowledge and experience with team members.

Qualifications and Skills

• Bachelor's Degree in Accounting or equivalent experience.
• 10 years of Experience working in Student Accounts Receivable.
• Workday Experience preferred.
• Knowledge of Higher Ed principles, practices, procedures and Federal and State regulations.
• Hands-on experience with an integrated database.
• Strong organizational skills and the ability to multi-task.
• Excellent written and oral communication skills.
• Ability to communicate and interact effectively with other departments on campus.
• Ability to work effectively with a diverse population.
• Familiar with the Google suite of products.
• Proficiency with Microsoft Office products.
• Excellent customer service skills.

In compliance with Massachusetts pay transparency law, the annual base salary range for this position is $100,000 - $110,000. Endicott College considers factors such as (but not limited to) the scope and responsibilities of the position, relevant work experience, education, specialized skills, internal equity, and external market data when extending an offer. The final salary is determined by the Human Resources Office based on these factors. This range reflects base salary only and does not include benefits or other compensation.