Customer Service Representative - State Farm Agent Team Member

divh2Responsive Recruiter/h2pBenefits:/pulliBonus based on performance/liliCompetitive salary/liliFlexible schedule/liliOpportunity for advancement/liliPaid time off/liliTraining development/li/ulpstrong*Bilingual Spanish Position* /strongABOUT OUR AGENCY:/ppEstablished in 2003, our agency has built a reputation for excellent customer service and a welcoming, family-oriented culture. With a current team of five and plans to expand, were a laid-back yet competitive group that loves to celebrate wins and support each other. Were actively involved in our community, sponsoring events like the Westland Blues, Brews BBQ and the American Craft Beer Wine Festival, and we proudly participate in State Farms Good Neighbor Crew initiatives throughout Metro Detroit. Team fun is part of the package toowith quarterly outings to spots like Escape the Room and Top Golf, plus an annual holiday dinner and gift exchange. We offer a competitive base salary with unlimited commission, quarterly performance bonuses, and a team-based annual bonus when we hit our goals. With mentorship, team-selling opportunities, and ongoing training, this is a great place for someone driven to grow their career. If youre motivated, eager to learn, and love being part of a supportive, fun team, wed love to hear from you./ppROLE DESCRIPTION:/ppAs a Customer Service Representative - State Farm Agent Team Member with Anita Murray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates./ppRESPONSIBILITIES:/pulliAnswer customer inquiries and provide policy information./liliAssist customers with policy changes and updates./liliProcess insurance claims and follow up with customers./liliMaintain accurate records of customer interactions./li/ulpQUALIFICATIONS:/pulliCommunication and interpersonal skills./liliDetail-oriented and able to multitask./liliPrevious customer service experience preferred./liliBilingual Spanish highly preferred./li/ulpCompensation: $40,000.00 - $50,000.00 per year/ppMy teams mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Westland, MI and help customers with their insurance and financial services needs, including:/pulliAuto insurance/liliHome insurance/liliLife insurance/liliRetirement planning/li/ulpState Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees./p/div