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Director of Revenue Cycle - Patient Accounts

Full-time

Summit BHC

Role Description

The Director-Patient Accounts is responsible for leading and optimizing daily billing operations, payment posting, reconciliation, and patient/customer service functions across the revenue cycle. This role combines strategic leadership with active operational oversight, ensuring high-performance execution across all areas.

  • Accountable for improving claim accuracy, accelerating cash application, enhancing the patient financial experience, reducing rework, and ensuring consistent, compliant, and efficient processes across billing, cash posting, and customer-facing support teams.

Qualifications

  • Bachelor’s degree in Healthcare Administration, Business, Finance, Accounting, or related field preferred; equivalent relevant experience may be considered in lieu of degree.
  • Five or more years of progressive healthcare revenue cycle experience required.
  • Experience in hospital, behavioral health, acute care, physician revenue cycle, or multi-site healthcare operations preferred.
  • Strong knowledge of billing workflows, claim edits, clearinghouse processes, payment posting, electronic remittance advice, reconciliation, refunds, and customer service best practices.
  • Understanding of payer reimbursement methodologies, contractual adjustment logic, and common revenue cycle control points.
  • Strong analytical, organizational, leadership, and communication skills.
  • Proficiency with EMR/PMS platforms, clearinghouses, payer portals, Excel, and standard reporting tools.
  • Experience in behavioral health, SUD, acute psych, or multi-facility healthcare environments preferred.

Requirements

  • Three or more years of leadership experience in billing, cash posting, payment reconciliation, customer service, or related revenue cycle operations required.

Benefits

  • Comprehensive benefit plan.
  • Competitive salary commensurate with experience and qualifications.

Company Description

Summit Healthcare Mgmt is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Vacancy posted 4 days ago
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