PUBLIC SAFETY DISPATCHER

The City of Torrance is recruiting for Public Safety Dispatchers to be part of the Torrance Police Department. We encourage applicants to read the job announcement in its entirety before submitting an application for this position. Incentive Pay New hire Public Safety Dispatcher incentive pay: Receive a signing bonus of $10,000 for new hires and $15,000 for lateral hires. Receive up to an additional $25,000 for specialized detail. For more information: The Position Public Safety Dispatchers serve as the primary link between the public and the police and fire personnel. Dispatchers operate communication systems utilizing radio, telephone, and computer equipment to receive emergency and non-emergency calls requesting police and fire services. They make critical decisions during urgent incidents to provide first responders with real‑time information to help solve a variety of situations. Hours Members currently work three 12‑hour shifts per week. Work shifts may be extended as needed. Applicants must be available to work rotating shifts, including day, evening, graveyard, weekends, and holidays. Education and Experience Any combination of education and experience that provides the knowledge and skills required is qualifying. Typical qualifications include graduation from high school or possession of a GED and one year of experience in voice communications equipment or public contact work involving the use of communication equipment. License and/or Certificates Applicants must obtain and maintain a valid California POST Public Safety Dispatch Certificate and Emergency Medical Dispatch Certificate within one year of hire. Qualifications A customer service mindset with excellent interpersonal and communication skills Ability to remain calm, have a clear and controlled voice, think quickly and logically while working under pressure and exercise good judgment in potential emergency situations Strong multitasking skills and ability to learn quickly Skill to operate a computer and keyboard to enter data provided verbally and in writing Ability to establish and maintain cooperative and effective relationships with those contacted in the course of work Experience as a police, fire or other emergency dispatcher involving computer-aided dispatching is desirable. Selection Process California POST Entry Level Dispatcher Selection Test Battery Written – weighted 60% – Wednesday, March 25, 2026 Panel interview – weighted 40% – Thursday, April 16, 2026 Applicants must submit an online application and supplemental questionnaire at Applications are accepted continuously until the position(s) are filled. The first review of applications will be on Monday, March 16, 2026 at 11:59 p.m. If a sufficient number of qualified applications are received by the first review date, the recruitment may close at that time. Candidates must pass each component of the exam process, as well as a thorough background investigation that will include job and personal references, arrest records, credit history, use of controlled substances, medical evaluations, and a polygraph. City of Torrance Inclusion Statement The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. The City of Torrance is a welcoming and culturally‑rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact. The City is an equal‑opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We welcome applicants who want to make a difference and give back to the community. #J-18808-Ljbffr