Customer Service

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services. What You'll Do: Own the customer experience greet people sincerely, be friendly and thank every customer Answer a multi-line telephone assist customers or direct them to the appropriate area Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions Prepare, box, and wrap customer purchases and online orders for shipment Calculate service counter and store cash work - prepare bank deposits Maintain a clean and organized department Be available to work on-site for day, evening, and weekend shifts What You Can Expect: We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Generous merchandise discount Comprehensive benefits 401(k) retirement plan No extended holiday hours Promote from within philosophy - creates endless career opportunities! About Us: Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.