HVAC Installation Supervisor

Job Description

HVAC Install Supervisor – Residential

Job Summary:

We are seeking an experienced Residential HVAC Install Supervisor to lead and develop its residential installation team throughout the DMV area. This is a hands-on, field-focused leadership role responsible for supervising installation crews, training apprentices and junior technicians, ensuring quality workmanship, and resolving technical and customer-related issues. The ideal candidate is an experienced HVAC installer who enjoys mentoring others, leading from the field, and building a strong, dependable team.

Position Details:

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• Location: DMV area (Washington, DC-based reporting location)
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• Schedule: Approximately 7:00 AM – 3:00 PM, Monday–Friday, with flexibility and occasional after-hours availability
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• Vehicle: Company take-home vehicle, gas card, cell phone, and laptop.
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• Reporting To: Residential General Manager
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• Direct Reports: 6 (4 Apprentices, 1 Junior Mechanic, 1 Technician)
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• Work Environment: Approximately 80–85% field-based
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Responsibilities:

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• Supervise daily residential HVAC installation activities and provide hands-on support to installation crews.
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• Coach, train, and develop apprentices and junior technicians into skilled, independent HVAC installers.
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• Conduct regular jobsite visits to ensure installations meet safety standards, HVAC codes, quality expectations, and project specifications.
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• Troubleshoot equipment start-up issues, diagnose installation problems, and assist with warranty-related callbacks.
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• Work directly with customers to address complaints, resolve installation concerns, and ensure customer satisfaction.
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• Monitor team performance, installation quality, productivity, and job profitability.
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• Coordinate with management and internal scheduling teams to maintain efficient daily operations.
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• Help strengthen the installation team through ongoing training, accountability, and consistent field leadership.
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Qualifications:

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• Strong background in residential HVAC installation with the ability to perform and troubleshoot installations independently.
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• Previous experience leading, mentoring, or training HVAC installers and apprentices.
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• Thorough understanding of residential HVAC systems, installation practices, and applicable codes.
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• Ability to diagnose equipment start-up issues and troubleshoot warranty-related problems.
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• Strong communication and customer service skills, including the ability to handle face-to-face customer concerns.
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• Basic computer and email proficiency.
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• HVAC Journeyman or Master license preferred, but not required.
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• No degree required; hands-on residential HVAC installation experience is the priority
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