Assistant General Manager

Assistant General Manager

The Assistant General Manager reports directly to the General Manager. The AGM assists the GM in the achievement of the people, financial and operational goals of the restaurant.

Essential Accountabilities (Applies to All Restaurants in Their Area)

People

• Assists GM in achieving restaurant's staffing and development goals
• Assists GM in monitoring/ improving employee morale
• Personally coaches staff
• Support employee training
• Ensures communication of all Group and Brand standards and initiatives
• Ensures safety is everyone's top priority
• Ensures compliance with all applicable laws

Financial

• Assists GM in achieving sales and profits to plan.
• Assists GM in completion of weekly and/or period end inventories and payroll
• Displays urgency to correct daily financial control deficiencies
• Strives to drive year-upon-year growth in sales and profits

Operations

• Delivers/ improves delivery of operations to Brand operational standards
• Raises the bar in operational execution

Assets

• Ensures facilities are maintained to Brand standard on a daily basis
• Displays awareness of asset deficiencies and urgency to correct them
• Displays awareness and urgency to eliminate any potential for liability

Availability

• Open availability. Nights, weekends and Holidays expected
• Minimum 5 day, 45 hour work week.
• Available to work anywhere on the island.
• Reliable transportation is recommended to complete business transactions as needed

Safety

• Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone's responsibility.

Other Functions Performs other duties as assigned.

Decision-Making

• Customer relations
• Shift operations
• Recruitment & Retention
• Restaurant Operations

Parameters for Success

• Complete all essential functions
• Compliance with all Brand and Company Standards and targets
• Guests, in-store operators, operations management, office staff, maintenance, and vendors

Competencies + Professional Job Profile

• Working Conditions
• Minimal hazards.
• General restaurant and office working conditions.

Qualifications

• High School Diploma
• Physical and/or Medical Requirements
• Must obtain a Tuberculosis Clearance Certificate.