Service Manager

Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an incredible team of people Sunbelt Rentals -- the fastest growing rental business in North America -- is seeking a Service Manager. Duties & Responsibilities Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down) Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required. Orders parts in order to maintain adequate supplies. Provides training and assistance to staff mechanics. Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory. Evaluates all equipment after repairs, maintenance or safety checks. Documents equipment status before and after rental. Handles customer complaints regarding equipment condition or operation. Promote safety awareness Perform quality control checks Update, maintain and keep organized equipment service records Create, update, close and bill work orders File warranty claims in a timely fashion Commission New Equipment Order parts, return parts, and perform parts inventory Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge) Reporting to include: Equipment due for service Fleet status Reporting Equipment Service Record Reporting Open work order report Warranty claim summary report Inventory management Parts & merchandise detail reporting Financial and historical trending Service department financial summary Shop foreman performance tool Work order chargeback Halt report Open PO report Tech paid hours vs. worked hour report Perform other duties assigned as assigned by the manager. Qualifications Valid driver’s license Extensive experience in the repair and maintenance of self-propelled platforms and lifts Knowledge of work planning and scheduling and other supervisory activities Strong understanding of equipment capabilities and safety requirements. Clear perspective of maintenance and repair issues in the industry Planning and management experience Computer literacy Reporting experience Inventory management experience Physical Demands The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. EEO Statement Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range $64,790.00 - $76,938.60 Benefits Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability coverage Accident, Life and Travel insurance, as well as flexible spending accounts Tuition Reimbursement Employee Assistance Program (EAP) Length of Service awards Paid holidays and Paid Time Off Paid parental leave Retirement Plan – US RRS Plan – CAN #J-18808-Ljbffr Sunbelt Rentals