Collections Coordinator

Job Summary and Objectives The Collections Coordinator is responsible for working with Partners and clients in the monitoring, handling, tracking and collection of invoices and all matters relating to the Firm’s accounts receivable. Essential Jobs Duties & Responsibilities Monitor and track accounts receivable, review information for accuracy and ensure that all relevant information is correct and in accordance with departmental and Firm policies and guidelines. Work with Partners in the management of their accounts receivable, keeping them abreast of potential collection issues. Maintain contact with key personnel to resolve discrepancies and ensure prompt payment. Work cooperatively with the billing department to resolve issues with invoices submitted electronically. Research and analyze collection issues, coordinate with appropriate personnel to identify and resolve further aging of delinquent balances; contact clients according to Firm policy regarding accounts. Research and respond to inquiries and assist with resolutions in a timely manner. Perform analysis, identify and help to resolve exposures and issues, communicate findings to manager. Attend Partner meetings and weekly management meetings to review collection comments; review and update comments for reports distributed to Partners. Provide assistance to the Accounts Receivable team with research of unidentified cash. Assist with special projects as needed. Perform other duties as assigned. Education Preferred Bachelor’s degree. Preferred Qualifications Degree in Accounting or Finance. Skills and Experience 2 to 4 years of collection experience in a professional services organization required. Ability to effectively present information verbally and in writing. Basic math skills: addition, subtraction, multiplication, division. Proficiency in MS Word and Excel. Familiarity with ARCS Collection Software or similar professional collection software. Strong attention to detail. Ability to maintain relationships with internal and external clients and effectively address concerns. Excellent analytical and problem‑solving skills. Strong initiative and critical judgment skills with the ability to plan and complete daily activities with minimal direction. Ability to organize, prioritize, plan and multi‑task work activities, with the ability to effectively meet deadlines in a high‑pressure environment. Flexibility to adapt to all work situations and work varied hours. Preferred experience in a large law firm. Salary Information NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non‑exempt meaning it is overtime pay eligible. The Firm will not sponsor applicants for work visas for this position. EEO Statement The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran’s status or any other legally protected status. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #J-18808-Ljbffr