Receptionist
Yo Dawg Groom Spot LLC
Job Description
Job Description
Job Summary
We are looking for a friendly, reliable, and organized receptionist to join our busy dog grooming salon. The ideal candidate enjoys working with people and dogs, provides excellent customer service, and can multitask in a fast-paced environment.
Schedule. Part Time
. Thursday, Friday, Saturday
. Approx hours Thursday, Friday, Saturday 7.50am-4.20pm
. Must be available to work these specified 3 days
. Reliable Attendance is essential
Responsibilities
• Greet clients and check pets in and out
• Answer phones, respond to text messages and voicemails, schedule appointments, and complete customer call-backs
• Provide friendly and professional customer service
• Process payments, maintain client and pet records, and promote salon services and retail products to customers
• Communicate with and support the grooming team
• Assist with payroll preparation and commission sheets
• Monitor retail products and salon supplies
• Manage Salon laundry, keep reception areas organized, light cleaning during quieter periods
• Hold or supervise dogs when needed
• Assist with opening and closing duties
Qualifications
• 2+ years of customer service experience required
• Receptionist or front desk experience preferred
• Excellent communication and multitasking skills
• Reliable, punctual, and organized
• Positive attitude and strong work ethic
• Comfortable with computers and scheduling software
• Comfortable working with dogs of different breeds and sizes
Benefits/Perks
• Competitive hourly pay
• Friendly, close-knit team
• Employee discounts on products and services
• Fun, fast-paced environment working with dogs
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