Account Development Manager

Account Development Manager - Remote, US (Boston, MA preferred)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Location

This is a fully remote opportunity; however, preference will be given to candidates located in the Greater Boston, MA area due to the strategic importance of the Boston biotechnology and pharmaceutical market and opportunities for local client engagement, networking, and industry event participation.

About the job

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Who are you?

• You are someone with a deep burning desire to succeed despite obstacles that may present themselves

• A strategic thinker, you will continue to develop new ways to contact key decision makers at biotech, pharmaceutical and medical device/diagnostic companies, both large and small

• You are an expert at building and cultivating relationships. Persistent and tenacious, you are also keenly aware of when to pull back and wait patiently for the right time

• You are a hunter, always looking for new clients and most importantly, you are a team player who will add a sense of humor, experience, and enthusiasm to our Account Development team

Primary Responsibilities

• Increase market awareness, sales and profitability by increasing the number of new Requests for Proposals (RFPs)

• Work closely with Account Executives and engagement partners to create a plan to enhance new account penetration, meetings, and RFPs

• Call new and existing accounts and schedule meetings for the business development team

• Regularly follow-up with prospective clients to build meaningful relationships

• Maintain and manage CRM with all activity

• Generate reports to highlight RFPs, meetings, and new account penetration

• Research accounts and identify new opportunities for ICON

• Provide updates to the business development team on activity and conversations with clients

• Generate client interest for potential webinars, industry meetings and conferences

• Review metrics on a regular basis to assess productivity

• Attend internal meetings to discuss new opportunities and the sales pipeline

• Support the preparation for client meetings

• Develop a sales methodology and strategy for increasing new account penetration

• Learn messaging around ICON's differentiators

• Lead calls and participate in client meetings

• Execute against a specific account plan; routinely achieving quarterly objectives

To be Successful in the Role, you will have:

• Undergraduate degree or its international equivalent from an accredited institution or equivalent experience

• Pre / inside sales experience or related experience that requires communicating with potential clients

• Strong verbal and written communication skills

• Familiarity with maintaining and managing a customer relationship database

• Preferably 1-2 years of CRO experience

• Knowledge of the Greater Boston life sciences market, including key biotechnology, pharmaceutical, and healthcare stakeholders, strongly preferred.

• Candidates located in the Boston metropolitan area are strongly preferred, though remote candidates within the United States will be considered.

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary and OTE, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

#LI-MH1

#LI-REMOTE

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family's needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site ( to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here ( to apply