Sr. Account Manager - Exports

KeHE Senior Account Manager

At KeHE, we're obsessed with creating solutions, unboxing potential, and serving others and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we're committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you'll be embarking on a career that's moving forward. When you join KeHE, you're becoming part of a team that is a force for good.

Primary Responsibilities

The Senior Account Manager is accountable to design and execute sales and marketing programs for the assigned account. Key drivers for success in this position involve building and leveraging relationships with vendors, KeHE sales reps, and account personnel. Additionally, it will be critical to maximize the efforts of other KeHE partners working on the various banners for the account. Ultimately, the scorecard for success will be measured by the increase of profitable sales as well as deepened relationships within the account. As with all positions at KeHE we expect that all actions will be consistent with KeHE's Mission, Vision and Values.

Essential Functions

• Manage and grow international export partnerships, serving as the primary point of contact for export customers while navigating international compliance, documentation, logistics, and trade procedures.
• Develop and execute sales strategies across international markets to drive profitable growth, expand market penetration, and identify new business opportunities.
• Increase sales at the account through analytical and fact-based selling.
• Increase sales by developing creative promotional plans and managing through to profitable execution.
• Collaborate with KeHE partners to increase sales and maintain consistent service levels.
• Coordinate activities and communications among vendors and company functional groups.
• Monitor competitor activities, recommend paths forward to address these activities, and implement approved plans.
• Identify and follow up on opportunities to grow KeHE's business with the account.
• Monitor credits and account receivables.
• Communicate with all departments and organizational levels regarding sales and operations.
• Ability and willingness to work flexible hours, including some weekends.
• Ability and willingness to travel up to 35%.
• Assure that established company policies and procedures are followed in achieving the above accountabilities.

Minimum Requirements, Qualifications, Additional Skills, Aptitude

• 4-year Bachelor's Degree in Business
• Equivalent combination of education and work experience may be considered.
• Minimum five (5) years experience in sales of grocery products to chain accounts.
• Proven track record of meeting and exceeding customer expectations.
• Demonstrated track record of managing teams and getting things done through others.
• Comfort and experience utilizing Microsoft desktop and legacy enterprise software.

Competencies Required

Presentation Skills

• Demonstrated effectiveness at presenting in a variety of formal settings to include one-on-one, small groups, large groups, with peers, supervisors, customers, and vendors.
• Demonstrated strength in oral and written communications with people at all organizational levels.

Dealing with Ambiguity

• Can effectively cope with change.
• Can shift gears quickly
• Doesn't need to finish things before moving on, and can comfortably handle risk and uncertainty.

Managing Through Systems

• Ability to design practices, processes, and procedures to allow managing remotely.
• Can manage the work through others.

Negotiating

• Can be both direct and forceful as well as diplomatic.
• Gains trust quickly and has a good sense of timing.
• Ability to negotiate skillfully in difficult situations with both internal and external stakeholders.

Interpersonal Savvy

• Relates well to all levels within KeHE or the account's organizations up, down, and sideways.
• Builds appropriate rapport and effective relationships.
• Can defuse even high-tension situations comfortably.
• Demonstrated willingness to take responsibility for personal actions, decisions, and results.

Strategic Agility

• Can create competitive and breakthrough strategies and plans.
• Ability to recognize and pursue new business opportunities with the capability of acting quickly and decisively when appropriate.
• Demonstrated ability to effectively identify long-term issues, develop and implement strategies to address these issues, and link shorter-term activities to these strategies.
• Ability to effectively manage a wide variety of tasks simultaneously and often with time conflicting pressures.

Equal Employer Opportunity Statement: KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.