Accounts Receivable Lead / Manager

Accounts Receivable Lead / Manager

Quality Enclosures is seeking an experienced Accounts Receivable Lead / Manager to take ownership of our accounts receivable function. This is a hands-on role responsible for managing daily AR activity while also improving processes, reporting, collections follow-up, and overall department accountability. The ideal candidate enjoys the details of AR, communicates well with customers and internal teams, and can work independently.

This role operates as a one-person department, so the successful candidate must be comfortable performing daily AR tasks directly while also owning the accuracy, timeliness, and effectiveness of the AR function.

This is a strong opportunity for someone who wants visibility, ownership, and the ability to make a measurable impact on cash flow, reporting, customer account accuracy, and accounting operations.

Key Responsibilities

• Manage and own daily Accounts Receivable activities, including invoicing, payment posting, cash application, customer account maintenance, and AR issue resolution.
• Monitor AR aging and lead customer follow-up on past-due balances to support timely collections and improved cash flow.
• Research and resolve billing, payment, credit, short payment, unapplied cash, and customer account discrepancies.
• Reconcile customer accounts and maintain accurate, organized, and complete AR records.
• Manage month-end close activities related to Accounts Receivable, including reconciliations, reporting, adjustments, and account analysis.
• Prepare and review AR reports to provide visibility into collections activity, outstanding balances, cash receipts, aging trends, unapplied cash, and other key metrics.
• Establish, maintain, and improve AR procedures to ensure accuracy, consistency, accountability, and timely follow-up.
• Provide department-level ownership of Accounts Receivable priorities, deadlines, documentation, and issue escalation.
• Partner with internal teams to ensure accurate billing, payment application, account resolution, and accounting throughout the organization.
• Review current workflows and lead practical improvements to increase accuracy, efficiency, timeliness, reporting, and department accountability.
• Document procedures and support process improvements across AR functions.
• Identify opportunities for automation, improved reporting, stronger controls, and more efficient workflows.
• Support accounting department projects and other related duties as assigned.

Required Qualifications

• 35+ years of experience in Accounts Receivable, accounting operations, credit and collections, or a similar finance operations role.
• Strong understanding of invoicing, payment application, cash application, collections follow-up, account reconciliations, discrepancy resolution, and month-end support.
• Ability to perform transactional accounting work accurately and consistently while also managing department-level priorities.
• Proficiency with Microsoft Office applications, including strong Excel skills.
• Experience working within accounting systems or ERP platforms.
• Excellent attention to detail, organization, documentation, and follow-through.
• Strong communication skills with customers, vendors, internal departments, and leadership.
• Ability to manage competing priorities, deadlines, and recurring accounting cycles with limited supervision.
• Ability to identify, research, resolve, and escalate issues appropriately.
• Professional judgment, confidentiality, accountability, and a strong sense of ownership.

Preferred Qualifications

• Prior experience managing or owning an Accounts Receivable function.
• Experience providing oversight, guidance, training, or accountability for AR processes, whether or not in a direct-supervisory role.
• Experience with NetSuite or another ERP/accounting system.
• Experience improving accounting processes, reporting, workflow efficiency, automation, or internal controls.

Work Environment

This role is performed in an office environment and routinely requires the use of standard office equipment such as a computer, phone, copier, scanner, and related business systems. The role may require prolonged periods of sitting, computer use, and occasional standing, walking, bending, or lifting of light office materials.

Quality Enclosures is an Equal Opportunity Employer, E-Verify participant, and Drug-Free Workplace.