BDC Representative

DCH Academy Honda

NOW HIRING BDC Administrators in our Sales Department!

DCH Academy Honda in Old Bridge, NJ is hiring a motivated Business Development Representative to join our growing sales team. You'll be the first contact for customers exploring new and used Honda vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team. If you're a driven, customer-focused professional with strong communication skills and a passion for the automotive industry, this is your opportunity to build a rewarding career with one of the region's most trusted Honda dealerships. If you're looking for competitive pay, growth potential, and a supportive team environment - Put Your Career in Gear and apply today!

Why Join Our Team?

• Nationally-recognized team culture - winner of Automotive News' Best Dealerships to Work For
• Incredibly busy BDC Department - 2000+ leads and 300+ cars sold per month
• Performance-based pay plan - $15 bonus for each appointment shown and up to $25 bonus for appointments sold

What You'll Bring

• 3+ years of call center, telemarketing, or business development experience
• Additional experience in retail, hospitality, or administrative roles welcomed
• Familiarity in basic computer systems and CRM tools
• Proficient in converting leads and overcoming objection over the phone
• Demonstrated commitment to customer satisfaction and retention

What You'll Do

• Gather accurate customer information to create a database for continual follow-up and retention
• Schedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.
• Develop knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer and phone skills within our BDC Department to increase appointments, sales, and customer retention.

Total Rewards

The hourly wage for this position is $16.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.