Executive Director

Compensation: $123,000-$138,000 per year

LOVE YOUR WORK. JOIN OUR TEAM.

A community, not a facility. Highgate Senior Living takes a holistic, person‑first approach and encourages independence. We treat residents and team members like family. This is your opportunity to lead our mission and positively impact the lives of seniors and their families.

About the role

Lead a purpose‑driven senior living community—champion culture, support exceptional resident experiences, and steward the business.

You’ll guide people, operations, sales, quality, and compliance while developing a high‑performing team and strong market presence.

What you’ll do

• Oversee daily community operations within Highgate policies and procedures

• Ensure compliance with state licensing, OSHA, and safety standards

• Lead hiring, coaching, and development of department heads and teams

• Drive occupancy and community reputation through sales leadership and outreach

• Manage budgets, labor, billing accuracy, and expense controls

• Foster customer engagement; respond to feedback and uphold service standards

• Chair or participate in Safety Committee and track workers’ compensation cases

• Ensure required training is delivered and documented

Skills & attributes

• Inspiring, hands‑on leadership and sound judgment

• Operational acumen and financial literacy (P&L, labor, KPIs)

• Clear communication, coaching, and conflict resolution

• Organized, proactive, and calm under pressure

• Warm, professional customer service; resident‑first mindset

Relatable experience

• Senior living leadership or healthcare/hospitality general management

• Regulatory compliance and survey readiness

• Community outreach, sales leadership, and business development

Qualifications

• 21+ years of age; valid driver’s license

• Leadership experience managing multi‑department teams

• Meets state licensing/administrator requirements (or ability to obtain)

• CPR/First Aid and current TB (or ability to obtain)

• Proficient with computers and basic software; organized and detail‑oriented

• Able to pass background checks required for healthcare environments

Why join Highgate

We offer more than a job—we offer a mission.

• 401(k) with matching

• Employee referral bonuses

• Full benefits package

• Growth pathways and internal promotions

• Positive, inclusive, values‑driven culture