Director, Product Operations

Role Description

The Director, Product Operations is responsible for building and continuously evolving the Product organization’s operating system. Reporting directly to the Chief Product & Technology Officer, this leader drives operational excellence, delivery governance, organizational transparency, and scalable execution practices across Product, Engineering, UX, and other cross-functional teams.

This role serves as the strategic operational leader for the Product organization. The Director ensures teams are aligned, delivery processes are effective, organizational risks are surfaced early, and leaders have the visibility needed to make informed decisions.

Working across Product, Engineering, UX, and other cross-functional teams, this leader acts as a neutral orchestrator that helps every team deliver with greater consistency and efficiency. The Director will play a key role in helping transform CData into an AI-native product organization by modernizing delivery practices, implementing intelligent operational tooling, and fostering a culture of continuous improvement.

This role will establish, lead, and scale the Product Operations function, creating the operational foundation that enables the Product organization to execute efficiently as CData continues to grow.

Qualifications

• 8+ years of experience leading Product Operations, Technical Program Management, Delivery Management, Engineering Operations, Product Strategy and Operations, or similar leadership role within a SaaS or technology organization.
• Demonstrated experience leading cross-functional initiatives involving Product, Engineering, Design, and executive leadership.
• Proven success designing or improving operating models for software development organizations.
• Strong understanding of software development methodologies and modern product development lifecycles.
• Experience driving organizational change and implementing scalable operational processes.
• Experience leading operational transformation through AI-enabled workflows, automation, or modern software delivery practices.
• Experience introducing OKRs and organizational operating systems.
• Strong analytical capabilities with experience defining operational metrics and executive reporting.
• Excellent communication and executive stakeholder management skills.

Requirements

• Occasional travel (approximately quarterly) for company meetings, leadership offsites, and team events.
• The typical base pay range for this role across the US is $170,000–$220,000 per year. The actual range may vary depending on specific locations.
• This role may access, process, or support systems containing confidential customer data, including PII, PHI/ePHI, and other regulated or sensitive information.

Benefits

• Medical, Dental, and Vision plans with company-paid insurance premiums.
• Health Saving Account offering with company contribution to help mitigate increasing health costs.
• Flexible Savings Account and Dependent Care FSA.
• Generous 20-day PTO and 11 paid holidays.
• 401k with 100% company match up to 6% of contribution.
• A remote-friendly, high-trust culture that empowers collaboration, celebrates curiosity, and encourages innovation.
• Work closely with your manager to define professional development and learning opportunities that match your career goals.