Business Development Leader - DFW North
Central States Industrial (CSI)
Responsibilities The Business Development Leader- DFW North is a dynamic, high‑energy outside sales representative responsible for growing new and existing accounts that use hygienic fluid handling components and equipment. The primary responsibility is to grow market share among customers in northern Dallas‑Fort Worth (DFW), specifically north of Highway 20 to the Oklahoma border. The role focuses on the following customer segments: Food, Dairy, Beverage, and Pharmaceutical Manufacturers OEM and Fabricators Reseller customers The Business Development Leader drives the core product lines of CSI and its market strengths, including: Pumps, Valves, Heat Exchangers, Instrumentation, Tank Cleaning Spare Parts Pipe, Tubing, Fittings, Hanging components Service opportunities for Valves, Plate Heat Exchangers, and high‑speed separators Pump Repair and Remanufacturing Core fabrication products About The Position The territory focuses on customers in the Northern DFW area, primarily north of Highway 20 to the Oklahoma border. Notable cities include Wichita Falls, Mt. Pleasant, Garland, Denison, Plano, Mineral Wells, Grapevine, Terrell, and Paris. No overnight travel is required for daily territory work, but overnight travel will be required for training, conferences, and visits to headquarters. This role performs daily sales prospecting behaviors as agreed upon with sales leadership, developing and maintaining long‑term business relationships across all customer segments. The BDL‑DFW North leverages CSI’s personnel, capabilities, and selling system to achieve sales goals. Sales Activities Target processors, resellers, and OEMs in all hygienic industries within the assigned geography. Generate year‑over‑year growth in distributed product and service categories. Speak into CSI’s sales strategy and value proposition by identifying industry trends and shifts in target markets. Promote CSI eCommerce usage and opportunities to improve the store. Lead proactive calls, prompt lead follow‑up, and communication to promote CSI products and develop positive business relationships. Maintain a philosophy of accountability for CSI sales functions. Provide leadership to support team members with professional and ethical conduct and a strong work ethic. Build relationships between people at CSI and people at customer or prospect companies. Prospect underserved geographies and provide business intelligence to the Sales Manager‑Texas for regional strategy support. Develop and nurture relationships with CSI support personnel to broaden awareness and revenue. Support personnel examples: CSR – quoting and order entry Project Management & Estimating – Site Services, Fabrication Marketing and sales support Accounting Purchasing Executive team OEM & vendor personnel About CSI CSI provides state‑of‑the‑art stainless‑steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. It is a growing company dedicated to superior customer service, respect, teamwork, continual learning, and community engagement. Employees enjoy free monthly healthcare premiums, paid time off, retirement planning, ongoing personal development, wellness programs, and community volunteer opportunities. The culture is playful, inclusive, and goal‑oriented. Primary Functions Contribute to the overall vision of increased sales through accountability and relationship management – daily. Learn characteristics of each customer to determine products and solutions with the greatest potential – ongoing. Proactively identify, question, and suggest changes to standard procedures – ongoing. Make systematic sales visits to customers and prospects – ongoing. Formulate, write, and implement a business plan with goals and sales strategies – quarterly. Maintain an up‑to‑date cookbook with core tactics and responsibilities – weekly. Develop rapport with and delegate tasks to assigned inside sales representatives, technical consultants, project managers, and estimators – ongoing. Respond to customer requests for information – daily. Document a well‑organized response to special customer needs in CRM – daily. Enter activity notes in CRM per procedure – daily. Follow established procedures for sales, project management, purchasing, and returns – daily. Submit activity reports per procedure – ongoing. Communicate strategic progress to Sales Manager – Texas – monthly. Maintain a major projects list showing jobs and their status – monthly. Maintain a positive relationship with personnel for equipment manufacturers – ongoing. Work with the marketing director to formulate appropriate marketing strategies – quarterly. Education/Training BS degree, industrial technology or engineering emphasis (preferred). Experience Equipment sales experience in food and/or pharmaceutical industries. Exposure to estimating, design, and application of process equipment. Experience with sales management. Proficiency in computer OS and MS Office Suite. Valid driver’s license. Ability to travel to customer locations. Clean driving record. Valid passport. Standard workday is 8:00 a.m. to 5:00 p.m. Monday through Friday. More than 40 hours per week will normally be required to achieve productivity. Overnight, Saturday, Sunday, and holiday hours may be required; travel by plane or vehicle may also be necessary. This position requires verbal and written communication with employees and customers, a stationary position for ~80% of the workday, close visual acuity, and consistent use of a computer and office equipment. It also requires occasional lifting up to 30 pounds. CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. *U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E‑Verify.* Must have the right to work in the United States. #J-18808-Ljbffr Central States Industrial (CSI)
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