Receptionist

Job Description

Job Description

We are looking for an experienced and dependable Receptionist to support a Financial Services office in Brookfield, Wisconsin. This Long-term Contract position is ideal for someone who thrives in a client-facing environment and can balance front desk coverage with routine administrative support. You will serve as the first point of contact for visitors while helping maintain an organized, well-run workplace. The role offers a steady weekday schedule and the opportunity to contribute to daily office operations in a collaborative setting.

Responsibilities:
• Welcome visitors, employees, and external guests with a courteous and attentive approach while managing the front desk experience.
• Handle incoming calls and direct inquiries to the appropriate contacts in a timely and accurate manner.
• Oversee conference room calendars, coordinate room usage, and assist with setup and reset needs for meetings.
• Assemble onboarding or welcome materials for new team members and ensure items are prepared on schedule.
• Complete administrative assignments during slower front desk periods, including support for light office projects.
• Provide dependable front desk coverage independently throughout assigned business hours.
• Partner with office staff on day-to-day operational needs such as workplace coordination, mail handling, and supply-related tasks.
• Support knowledge transfer and cross-training activities to help maintain continuity of front office operations.• At least 2 years of experience in reception, front desk support, customer service, or administrative coordination.
• Strong verbal and written communication skills with the ability to interact effectively with a wide range of individuals.
• Demonstrated reliability, punctuality, and comfort managing a front desk area with minimal supervision.
• Experience using Microsoft Office applications for daily administrative tasks.
• Ability to learn scheduling platforms, calendaring tools, and conference room management systems.
• Solid organizational skills with close attention to detail and follow-through.
• Detail-oriented presentation and a service-oriented mindset in an office environment.