Receptionist

Job Description

Job Description

Position Overview

Focus Clinic is seeking a warm, organized, and tech-savvy Receptionist to serve as the welcoming face of our clinic. In this vital front-desk role, you’ll help ensure that every child and parent feels valued, supported, and cared for from the moment they walk through our doors.

The ideal candidate is compassionate, efficient, and thrives in a fast-paced environment where professionalism and empathy go hand-in-hand. If you’re passionate about helping families and want to be part of a mission-driven healthcare team that’s transforming how ADHD and learning differences are understood, we encourage you to apply.

Key Responsibilities

• Greet and check in patients and families with warmth, patience, and professionalism
• Answer phone calls, respond to messages, and manage appointment scheduling
• Collect and verify patient forms, insurance information, and payments
• Maintain a calm and organized front desk environment, even during busy times
• Communicate effectively with clinical staff to ensure smooth patient flow and timely care
• Manage confidential information in full compliance with HIPAA and clinic policies
• Assist with administrative projects and daily operational tasks as needed

Qualifications

• Prior experience in a front-desk or administrative role, preferably in healthcare.
• Strong interpersonal and written communication skills
• Demonstrated ability to multi-task and prioritize in a dynamic environment
• Proficiency with computer systems, including electronic health records (EHR)
• Calm, compassionate, and professional demeanor when interacting with children and families
• Commitment to Focus Clinic’s mission and values of integrity, empathy, and excellence

Why Join Focus Clinic?

• Be part of a faith-based, mission-driven healthcare organization that celebrates each child’s unique strengths
• Work alongside a passionate team of ADHD and learning experts
• Make a genuine difference in the lives of children and families
• Access ongoing professional development and training opportunities
• Thrive in a supportive, innovative environment that values both compassion and efficiency

About Focus Clinic

Focus Clinic is a faith-based medical practice dedicated to helping children and young adults reach their potential through comprehensive evaluation and care. Our multidisciplinary team provides cutting-edge ADHD and learning assessments, cognitive testing, qEEG studies, neurofeedback, nutritional support, and individualized treatment plans that blend medicine, neuroscience, and compassion.

Visit our website to learn more about Focus Clinic

Equal Opportunity Employer

Focus Clinic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, or any other protected characteristic under applicable law.