Business Office Assistant

Job Description

Job Description

Why Join Polaris Rehabilitation & Care Center?

At Polaris Rehabilitation & Care Center, joining our team means more than accepting a position—it means becoming part of an organization that values your contributions, supports your professional growth, and recognizes the meaningful impact you make every day.

✔ Supportive, team-oriented environment
✔ Opportunities for advancement and career development
✔ Leadership that values and listens to staff
✔ Meaningful work where you truly make a difference

Position Overview (Business Office Assistant)

Polaris Rehabilitation & Care Center is seeking a detail-oriented and dependable Business Office Assistant to support the daily financial and administrative operations of our skilled nursing facility. This position works closely with the Business Office Manager to ensure financial records are maintained accurately, resident trust accounts are managed appropriately, and business office operations remain compliant with CMS regulations and company policies.

The Business Office Assistant plays an essential role in supporting residents, families, vendors, and facility leadership by providing outstanding customer service while maintaining the accuracy and integrity of financial and administrative processes.

Key Responsibilities

• Assist the Business Office Manager with the daily operations of the business office

• Maintain accurate financial and administrative records in accordance with established accounting procedures and company policies

• Process invoices, purchase orders, receipts, and other financial documentation

• Maintain organized filing systems for purchase orders, invoices, packing slips, contracts, and financial records

• Assist with resident trust fund accounting, ensuring accurate documentation and reconciliation of resident accounts

• Prepare quarterly resident trust fund statements and calculate accrued interest in accordance with CMS regulations

• Coordinate timely distribution of resident trust fund balances and accrued interest upon discharge, ensuring compliance with federal requirements

• Assist with accounts payable, accounts receivable, cash receipts, deposits, and daily reconciliation activities

• Support payroll and timekeeping processes as directed by the Business Office Manager

• Answer incoming telephone calls, greet residents, families, visitors, and vendors in a professional manner

• Maintain confidentiality of resident financial information and employee records

• Assist with audits, surveys, and financial reporting requests

• Ensure compliance with CMS regulations, HIPAA requirements, and facility policies

• Perform additional administrative duties as assigned by the Business Office Manager or Administrator

Qualifications

• High school diploma or equivalent required; Associate's degree in Business Administration, Accounting, Finance, or related field preferred

• Previous experience in bookkeeping, accounting, payroll, or a healthcare business office preferred

• Experience in a skilled nursing facility or long-term care setting preferred

• Strong organizational skills with exceptional attention to detail

• Working knowledge of basic accounting principles and financial recordkeeping

• Familiarity with CMS regulations and resident trust fund management is preferred

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook

• Ability to learn accounting software, payroll systems, and electronic health record platforms

• Excellent communication, customer service, and interpersonal skills

• Ability to maintain confidentiality and exercise professionalism when handling financial and resident information

Benefits

• Competitive pay

• 401(k)

• Health, dental, and vision insurance

• Paid Time Off (PTO)

• Care Cash Program

• Referral Bonus Program

• Supportive and collaborative work environment

• Opportunities for professional development and career advancement

Grow With Us

At Polaris Rehabilitation & Care Center, we are committed to investing in our team members. Whether you are beginning your career in healthcare administration or looking to expand your experience in business office operations, we provide opportunities for continued learning, growth, and advancement.

About Us

Polaris Rehabilitation & Care Center proudly serves the Casper, Wyoming community by providing exceptional skilled nursing, rehabilitation, long-term care, and post-acute services. Our mission is centered on compassion, excellence, and improving the quality of life for every resident we serve.

We foster a workplace culture where employees are valued, supported, and empowered to succeed—professionally and personally.

Apply Today

Join a team where your attention to detail, professionalism, and dedication help support exceptional resident care every day. Apply today to become part of Polaris Rehabilitation & Care Center.

Equal Opportunity Employer

Polaris Rehabilitation & Care Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic in accordance with applicable laws.

Reasonable Accommodation

Polaris Rehabilitation & Care Center is committed to providing reasonable accommodations to individuals with disabilities throughout the application and hiring process. Applicants requiring assistance should contact Human Resources.

Physical Requirements

• Ability to sit, stand, and walk throughout the workday

• Ability to lift and carry office materials weighing up to 25 pounds

• Ability to operate standard office equipment, including computers, printers, copiers, and telephones

• Ability to maintain concentration while performing detailed financial and administrative work

• Ability to respond promptly to resident, family, and operational needs in a fast-paced healthcare environment