Business Development Inside Sales Representative

Business Development Inside Sales Representative

We're looking for a proactive, relationship-driven professional who thrives on connecting with people, uncovering opportunities, and driving growth. If you're energized by outreach, love solving customer problems, and enjoy wearing multiple hats in a fast-paced environment, this role is for you.

What You'll Do:

• Drive outbound activity through cold calls, creative outreach strategies, and follow-up campaigns to vendor leads, inbound inquiries, and dormant accounts.
• Qualify new prospects by identifying needs, budgets, timelines, and key decision-makers.
• Partner with sales leadership to uncover strategic growth opportunities within assigned territories or verticals.
• Support broader business development initiatives as needed.

Inside Sales & Customer Support

• Prepare and deliver accurate, timely customer quotes.
• Process purchase orders while ensuring pricing, terms, and delivery expectations are correct.
• Manage quote logs, open orders, and backlog reports through internal systems or customer account portals.
• Track, review, and follow up on open opportunities, quotes, and pending order activities.
• Provide additional sales support to keep deals moving smoothly.

Customer Experience & Relationship Management

• Serve as a primary point of contact for day-to-day customer inquiries.
• Understand customer needs and recommend solutions that drive satisfaction and loyalty.
• Build strong, trust-based relationships with customers, vendors, and internal teams.
• Coordinate with purchasing, logistics, vendors, and suppliers to ensure accurate, on-time delivery.

Qualifications & Skills:

• 4+ years of experience in inside sales, account management, customer success, or vendor relations.
• Experience managing a sales pipeline from initial outreach to close, including lead qualification, quoting, and follow-up.
• Demonstrated success in outbound prospecting, cold-calling, and bonus points if you enjoy getting creative with your approach.
• Strong critical thinking, problem-solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with CRMs, ERP systems, or customer portals is a plus.
• Ability to thrive in a fast-paced, multitasking environment.
• High level of accuracy, accountability, and customer-service orientation.
• Flexible, adaptable, and comfortable shifting priorities as needed.

Is This You?

You're energized by connecting with people, sparking conversations, and uncovering new opportunities. You enjoy the challenge of cold calling and get creative with how you reach prospects. You thrive in fast-moving environments where organization, follow-through, and clear communication matter. You're the type who stays persistent, keeps the pipeline moving, and takes pride in delivering a great customer experience from the first touch to the final order.

If that sounds like you, we'd love to meet you.

Compensation & Benefits

• Competitive salary
• Medical, dental & vision insurance
• 401(k) plan
• Paid vacation
• Additional company perks and employee programs

About Golden Star Technology (GST)

Since 1985, GST, headquartered in Cerritos, CA, has been a trusted provider of IT and AV solutions for small and midsize businesses, enterprise organizations, educational institutions, and government agencies. We deliver a broad portfolio of products, custom configurations, and integrated services across industry-leading technology platforms.

At GST, we value teamwork, accountability, integrity, and building strong connections with our clients and with each other. We're looking for individuals who share these values and want to grow their careers in a dynamic, supportive environment.