Program Director

Position Overview Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations. Services for the UnderServed (S:US) is hiring a Program Director to support people with Intellectual and Developmental Disabilities to live meaningful lives. The Program Director will be an empathetic and compassionate leader focused on enhancing the quality of life for all people supported in their respective program. They will lead staff, ensure continuous improvement, meet regulatory and quality standards, and provide 24‑hour support in emergency situations. ESSENTIAL DUTIES & RESPONSIBILITIES Person Centered Planning Ensures that a person‑centered focus is used to provide care and support by all staff within the residence Ensures a positive climate that promotes respect and dignity for people supported Supports the person’s independence, choice and outcomes Participates in the screening, admission and discharge of people within the residence to ensure a smooth transition of support Promotes participation in activities of meaningful daily living, such as vocation, recreation, spirituality Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns Provides opportunities for people support to personalize their environment Leadership Provides leadership and direction for the residence through observation, mentoring, coaching, and other activities Maintains all records and systems and ensures staff are properly trained and supported Ensures all staff are trained in all aspects of each person’s life including health protocols, personal choice and outcomes Leads meetings with all stakeholders to ensure participation for all members of each person’s circle of support Represents the division and organization by participating on DD councils and IAC committees Coaches and mentors all staff under supervision Understands and applies appropriate techniques for conflict resolution, crisis prevention, intervention and resolution Provides round‑the‑clock responsiveness as part of emergency notifications and assistance Ensures that the program operates within its established budget Partners with the Human Resources Department in all efforts relevant to hiring, developing and retaining staff Regulatory Maintains all records in compliance with OPWDD regulations Ensures observations are completed across all staffing shifts Ensures all health care needs are met and all staff are trained in the needs of the people we support Ensures all Fire Safety Regulations are met Ensures all agency policies and procedures are followed Partners with the Quality Assurance and Quality Improvement team to ensure all standards relative to the residences are met Quality Improvement Continually monitors program to look for areas that could improve Ensures that the CARF philosophy is implemented, and reassessed accordingly Ensures that the program is continuously requesting feedback from all stakeholders Benefits Overview Medical/Dental/Prescription/Vision/Life Insurance 403(b) retirement plan Credit Union membership Flexible Spending Accounts Short‑and‑Long‑Term Disability Transportation Plan Generous Paid Vacations and Holidays Job Requirements REQUIREMENTS: Required Education and Experience Bachelor’s Degree preferred Experience working with people with IDD Preferred Qualifications & Skills AMAP, SCIP‑R, CPR & First Aid (training provided if needed) Basic computer skills (eg. MS Office suite and Windows) Driver’s License preferred Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information, and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at View email address on click.appcast.io. ID: 2026-18091 #J-18808-Ljbffr