Director of Sponsor Operations

Role Description

The Director of Sponsor Operations is a senior leadership role responsible for overseeing CRIO’s enterprise sponsor delivery model across Central eSource design, implementation, and operational execution. This position ensures consistency, quality, and scalability across all sponsor engagements, driving alignment between CRIO’s technology, delivery teams, and client objectives.

Reporting to the Sr. Director of Sponsor Operations, this leader manages a multi-layered organization that includes:

• Enterprise Sponsor Program Managers
• Sponsor Project Managers
• Enterprise Study Operations Leads
• Lead Enterprise Study Managers
• Central eSource design Team Leads

The Director will define and execute the strategic vision for sponsor operations, balancing hands-on delivery oversight with operational excellence and innovation.

Qualifications

• 5-7+ years of experience in clinical research technology, data management, sponsor operations, or clinical trial systems
• Strong background in clinical data management, including:
  • CDISC standards (CDASH, USDM, SDTM, etc.)
  • Data mapping and transformation
  • Data validation and quality processes
• Proven experience managing enterprise sponsor or CRO relationships across multiple studies or programs
• Deep understanding of clinical trial workflows, site operations, and regulatory requirements
• Experience working with eSource, EDC, CTMS, or related clinical platforms
• Demonstrated ability to lead complex, data intensive, cross functional programs
• Exceptional communication and executive presence

Requirements

• Exposure with Central eSource concept models or similar sponsor site integrated workflows
• Familiarity with HL7 FHIR, API based integrations, or structured data exchange models
• Experience overseeing data migration or large scale data transformation initiatives
• Background in CRO, sponsor organization, or clinical technology vendor environment
• Prior experience scaling teams in a high growth environment

Benefits

• Work from anywhere
• Unlimited PTO
• 401k company match
• Healthcare
• Dental
• Vision (Company Paid 100%)
• Life insurance
• Professional development
• Work From Home Expense Reimbursement

Equal Employment Opportunity

CRIO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other basis protected by federal, state, or local law.

Disability Accommodation Statement

We are committed to providing reasonable accommodations to individuals with disabilities in the application and interview process. If you require accommodation to participate in the application process, please contact Human Resources to request assistance.

Salary Range

$150,000 --- $170,000