Leasing Consultant

The purpose of the Leasing Consultant is to lease apartments, retain residents through customer service, and handle administrative and financial responsibilities for their assigned community. Primary Responsibilities Ensure leasing procedures are followed on a daily basis. Manage availability guidelines. Review leasing follow‑up weekly. Receive and answer phone calls from prospects in a professional and welcoming manner, and entice them to visit the community. Check the answering service for messages and follow up as necessary. Visually inspect the entire property (office, models, compactor, vacant units, and amenity areas) daily for cleanliness and overall appearance, including picking up trash, operating the trash compactor, carrying cleaning supplies, vacuuming stairs, and cleaning apartments to resident‑ready standards. Lease apartments to qualified prospects. Schedule move‑ins to minimize rent loss. Escort prospective residents to an apartment home and all amenity areas. Drive a golf cart or walk with prospects. Prepare all paperwork before submitting lease files for verification. Verify applications and process files quickly through calls and correspondence; submit to the manager for approval and set up the file for move‑in. Turn in traffic and phone recap weekly to the Community Director. Follow up with each visitor within 24 hours via personal phone call and send a personal note or e‑mail within seven days of their visit. Complete any projects or assignments assigned by the Community Director or Regional Director. General Office / Administrative Responsibilities Conduct move‑in, move‑out, and turnkey inspections and follow through with any concerns. Maintain key‑closet procedures to ensure proper control of access and security on the property. Receive and acknowledge resident notices and prepare files. Maintain dress code as outlined in the policy manual and ensure the Leasing Team adheres to the policy and uniform schedule. Assist in the lease renewal procedure by: Completing lease‑renewal printouts and submitting to the Community Director for approval. Contacting each resident by phone prior to 75 days before the end of their initial term. Sending renewal letters to residents that cannot be reached by phone. Typing new leases. Following up on any promises made at the time of renewal. Assemble move‑in packages. Keep all filing current. Operate the office alarm system in conjunction with opening and closing the office. Deliver a thorough move‑in presentation to new residents. Calculate daily rent, prorate charges, late fees, and percentages. Write up all maintenance requests upon receipt. Qualifications Special Skills Ability to effectively communicate with people. Ability to maintain a professional image. Strong organizational skills. Strong verbal skills. Excellent customer‑service orientation. Assertive attitude. Ability to effectively “close” a sale. Must pass a drug‑screening test. Ability to manage and coach a team of Leasing Professionals. Must possess a valid driver’s license. Knowledge Experience leasing properties to prospective residents and managing current residents, including using Knock, Onesite, and AIRM. Reports to: Community Director, Assistant Community Director. Job Classification: Non‑exempt. Paid coefficient overtime for all hours worked over 40 each week. EEO/AAP Our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, residents, and communities can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. We are an Equal Opportunity, affirmative‑action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms; climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Leasing Professionals must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Understanding of Job Essentials I acknowledge that I have read and fully understand the above requirements, which are part of my job responsibility as Leasing Professional for Titan Corp. I also certify that I am able to perform these duties. I understand Titan Corp has the right to amend or revise, as necessary, the job description for this position. I understand that all pre‑employment screening activities are conducted in compliance with federal and state employment laws. Background checks are completed during the post‑offer stage of the employment process in compliance with the Fair Credit Reporting Act requirements. I also fully understand the content of this job description, have had the opportunity to ask questions regarding this job description, and have had the job duties and responsibilities, requisites, and physical demands and working conditions explained to me. I am capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring manager for it. #J-18808-Ljbffr