Customer Service Officer

About Us Novra Corpwas founded with a simple vision: to provide businesses with modernmarketing support that is both strategic and practical. In a landscapewhere attention is limited and competition is constant, we help brandscommunicate more clearly, present themselves more effectively, and growwith intention Job Summary We are seeking a Customer Service Officer to provide professional customer support, assist with inquiries, and help ensure a positive customer experience. This role is ideal for someone who enjoys helping people and building strong customer relationships. Responsibilities Assist customers with questions regarding products and services. Provide timely and professional customer support. Handle routine customer concerns and inquiries. Maintain accurate customer information and records. Follow up with customers when appropriate. Communicate customer feedback to team members. Assist with customer engagement initiatives. Collaborate with colleagues to achieve service goals. Participate in ongoing training and development. Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Customer-focused and professional demeanor. Strong problem-solving abilities. Excellent organizational skills. Positive attitude and willingness to learn. Reliable and adaptable. Previous customer service, retail, hospitality, or sales experience is a plus but not required. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities #J-18808-Ljbffr Novra Corp