Security Operations Center Specialist

Job Description Security Operations Center Specialist — Full Time Location: Seattle, WA Wage: $28.90/HR Thinking about joining the Security Field? At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, help safeguard people, property, and information. We are looking for an experienced Security Operations Center (SOC) Specialist to join our team in Downtown Seattle. The SOC operates 24/7 using open-source material to find, research, and assess potential safety or security concerns to the client, employees, and community members. What You Can Expect Continuously identify, assess, and monitor enterprise security risks, providing timely and actionable information to business leaders to support critical decision-making. Collaborate with cross-functional teams to develop and implement effective, best-in-class security programs and strategies. Monitor and respond to all security, communications, and fire/life safety systems and alarms within the designated area. Receive and respond to routine and emergency calls via phone, intercom, and two-way communication systems, providing clear direction and guidance during incidents. Coordinate and dispatch security rovers and patrols, receiving and assessing reports from field personnel. Document routine and critical incidents accurately using established reporting systems, logs, and shift reports. Assist in the response to major incidents impacting the client, including developing and refining protocols and crisis management practices. Escalate complaints, unusual activity, and critical events without delay to the Shift Supervisor, Account Manager, or Security Director. Maintain strict control and accurate logging of all Control Room equipment and keys, including sign-out and return tracking. Immediately report missing, damages, or inoperative equipment or systems (e.g., communications, alarms, CCTV) to management. Issue emergency notifications in accordance with site post orders. Provide recommendations to management for productivity improvements, cost reduction, physical security enhancements, and post order updates. What We Offer Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options. Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours. Paid Family Leave - up to 12 weeks a year in accordance with State Law. Weekly Pay! - DailyPay Access program available! Referral Program. Telemedicine - Virtual Medical Care. Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More! Free Uniforms & Paid Training. Doggy & Kitty Daycare Discounts. Employee Assistance Program & So Much More! Basic Requirements Must be at least 18 years of age or older. High School Diploma, GED, OR ability to complete the GED program within 6 months. 2+ years of professional experience in customer service or security required. Intermediate to advanced computer / technology skills needed. Must be able to interact with a wide range of individuals in a calm and professional manner. Must be able to conduct patrols throughout shift. Must have great attention to detail and the ability to remain alert throughout the duration of the shift. Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation. All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. See a different world. EOE/M/F/Vet/Disabilities About Us Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits Include Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. About The Team Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job. #J-18808-Ljbffr