Manager, Creative Direction*

The Manager, Creative Direction is responsible for overseeing creative developed for digital platforms, including, but not limited to, T-Mobile’s social channels, T-Mobile-owned websites, partner websites, T-Mobile digital advertising, and all T-Mobile-affiliated apps. Projects may range from merchandising efforts to marketing campaigns, social posts, and digital micro-experiences. They work directly with designers and copywriters, developing their skills as creative thinkers, strategists, writers, designers, and stewards of the T-Mobile brand voice. They also work with other creative leaders in T|Studios, as well as Digital Business Managers, product and project managers, Advertising managers, and other Marketing Leads to produce digital content that delivers on T-Mobile initiatives and strategies, and elevates T-Mobile as a leader in the creative space. At least 18 years of ageLegally authorized to work in the United StatesHigh School Diploma or GEDT-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.6-10 years of social, digital marketing, or merchandising experience in an agency environment with a strong portfolio 2+ years managing creatives Proven experience with creating successful A/B tests or sequential advertising strategies, and the ability to optimize creative performance based on data, results, and KPIs. Excellent at prioritizing multiple assignments, including communication of direction to creatives. Strong attention to detail and timeliness. Thrives in a collaborative, ever-changing, and fast-paced environment. Excellent presentation skills and confidence defending creative decisions. Exceptional interpersonal skills, including the ability to communicate complex ideas clearly while keeping calm under tight timelines. A strong creative point of view with a passion for pursuing innovative ideas. Desired:Experience writing about consumer electronics and/or wireless products. An understanding of the capabilities and constraints of web technologies (HTML, style sheets, etc.) Comfort working with Adobe Experience Manager and Adobe XD Experience working for or in a matrixed corporate organization Experience with a DCO (Digital Creative Optimization) program to develop creative variants for testing purposes.Technical Skills:Knowledge of SEO practices (Preferred)MSFT Office (Expert Level, Required)Opal or other Social Platform experience (Preferred)Adobe Experience Mgr (Required)Adobe Creative Cloud (Required)Education:Bachelor's Degree (Creative Design, Copywriting, Digital Experience Design )Travel: 5%Oversee multiple projects at the same time, ensuring that creative aligns with project goals, business strategies, and T-Mobile’s digital brand standards. Mentor, coach, and support designers and copywriters as they refine creative and presentation skills, practice creative thinking, and pursue career development goals. Empower direct reports to lead meetings with key business partners, defend creative decisions appropriately, and foster successful relationships with cross-functional teams through support and hands-on coaching. Represent the T|Studios Digital team in cross-team meetings, and present work to business partners, stakeholders, and creative leadership during creative reviews. Manage the creation and evolution of T-Mobile copywriting and design resources and tools, such as style guides, onboarding manuals, and templates, in addition to brand guidelines. Day-to-day management of direct reports (contractors, full-time employees, and interns) including employee development, contracts, timesheets, PTO, HR issues, and more. Collaborate with internal teams and senior leadership to continuously evolve our process and resources. Equal Employment Opportunity We take equal opportunity seriously—by choice.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Brand: T-MobileJob ID: 170465BREmployment Type: Full TimeJob Area: MarketingFunction: Marketing GeneralIndustry: Internet General