Business Configuration Analyst

Role Description

This role will perform various analysis and interpretation to link business needs and objectives for assigned function. Responsibilities include:

• Review requirements documents and validate discrepancies or missing information.
• Consult with assigned operational areas to support business requirements, goals, and metrics.
• Ensure timely configuration and implementation of selected solutions.
• Accountable for complying with all laws and regulations associated with assigned duties and responsibilities.
• Support business initiatives through data analysis, identification of implementation barriers, and user acceptance testing of the Facets database and supporting applications.
• Train new resources and act as a mentor to guide them through the configuration process.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Demonstrate the core values for UHOne - Integrity, Compassion, Relationships, Innovation, and Performance.
• Loading new industry codes into Facets tables.
• Updating industry code information residing in Facets.
• WorkFlow updates related to industry code updates.
• Monitor Business Configuration queues and resolve code issues.
• CES policy updates and configuration.
• Design new configuration to support business needs and functionality.
• Accurately create, update, implement, and test configuration changes.
• Accurately document changes and communicate changes with the business.
• Analyze business requirements, test plans, training materials, and procedure documents.
• Create and execute test plans and test case scenarios to ensure requirements are being met.
• Troubleshoot claims and Helpdesk issues related to configuration and pricing.
• Create and maintain configuration related to provider data.
• Run and/or participate in development of detail design and system walk-through with respective teams to verify design & solution meet business and system requirements.
• Monitor, research, and resolve help tickets.
• Work in an Agile environment to create and work User Stories and Tasks from analysis through implementation.
• Interact with business leaders and users, including external partners and customers as required.
• Determine severity of problems and the need to escalate to management.
• Demonstrate ability to organize and prioritize work.
• Lead and/or participate in special projects and committees as assigned.
• Mentor and coach for the development of others and actively pursue opportunities for enhanced knowledge on Facets and supporting applications.
• Meet department and company performance and attendance expectations.
• Follow the Organization’s published privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Ability to work quickly and efficiently in an environment where priorities and tasks may shift.
• Identify and analyze user requirements, procedures, and problems to improve existing processes.
• Perform detailed analysis on assigned projects, recommend potential business solutions, and assist with implementation.
• Identify ways to enhance performance management and operational reports related to new business implementation processes.
• Develop and incorporate organizational best practices into business applications.
• Lead problem-solving and coordination efforts between various business units.
• Assist with formulating and updating departmental policies and procedures.
• Cross train to learn new configuration.
• Perform other duties as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

• 5+ years of Facets Configuration experience.
• 3+ years of business process or data analysis experience in healthcare.
• 2+ years of business process analysis experience preferably in healthcare (i.e. documenting business process, gathering requirements) or claims payment/analysis experience.
• Previously worked or are currently working as a contractor placed at UHG or one of its subsidiaries or affiliates.
• A broad knowledge of Configuration and Data Management principles and processes.
• Advanced knowledge of Microsoft Applications, including Excel and SQL.
• Structured testing experience.
• Experience with Rally or other inventory management systems.
• Experience with Product Data Management (PDM) or Product Lifecycle Management (PLM) tools.
• Working knowledge of Configuration Management.
• Project Management Experience.
• Knowledge of managed care information systems and experience in benefits, pricing, contracting, or claims.
• Provider Reimbursement methodologies.

Preferred Qualifications

• Excellent communication and interpersonal skills, and the ability to interface with all levels of employees and management daily.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.