Business Analyst

Role Description

We are seeking a business-savvy and proactive Business Analyst to support the rollout and ongoing evolution of Field Spot. This role requires someone who can listen, challenge, and translate field operational needs into actionable user stories that deliver value. You will work closely with field teams, product owners, and development teams to ensure Field Spot meets operational priorities while driving standardization and adoption.

Key Responsibilities

• Engage with stakeholders across product lines, regions, and field teams to understand operational challenges and harmonization opportunities.
• Translate business needs into clear, testable user stories and acceptance criteria within an Agile framework ensuring a clear and concise handoff to the System Analyst to translate to detailed system requirements, functional designs, and configuration specifications.
• Facilitate workshops, discovery sessions, and operational reviews to align priorities and clarify requirements.
• Serve as the voice of field operations within the Field Spot program, ensuring solutions deliver operational impact and measurable value.
• Partner with product owner and implementation leaders to support deployment, UAT, and adoption activities.
• Track, document, and follow through on requirements to ensure on-time, high-quality delivery.
• Act as a change champion, helping promote standardized field workflows and Field Spot best practices across the organization.

Qualifications

• 5+ years of business-facing Business Analysis experience, ideally within field operations, scheduling, or operations-heavy environments.
• Proven ability to communicate confidently and clearly with executives, managers, and frontline teams.
• Strong experience in requirements gathering, user story creation, and backlog management.
• Demonstrated success in challenging assumptions, clarifying needs, and aligning diverse stakeholders.
• Excellent follow-through, organizational skills, and problem-solving ability.
• Ability to thrive in a fast-paced, complex, and matrixed organization.

Preferred Skills & Experience

• Experience supporting field operations, inspection, or mobile workforce platforms.
• Familiarity with Azure DevOps (or similar Agile delivery tools).
• Knowledge of scheduling, inspections, resource planning, or field execution workflows.
• Business Analysis or Agile certification (CBAP, PMI-PBA, CSM, etc.).

Benefits

• Dynamic employment opportunities with an attractive salary/benefit package.
• Opportunity to play a vital role with a global organization.