Supervisory Administrative Specialist (Branch Chief)

Summary

The position is located in the Authentications Branch Record Creation and Retention Division Office of Records Management Passport Services Directorate (PPT/S/RM/RCR). The Authentications Branch serves as the Departments central authority on authentication matters and coordinates with the Office of the Assistant Legal Adviser for Consular Affairs (L/CA) on issues concerning international law and agreements pertaining to the authentication of documents issued by government agencies.

Duties

• Plans and oversees the delivery of a broad range of authentication services that ensure documents submitted to the Department for authentication are thoroughly reviewed and decisions made comply with applicable laws regulations and policies.
• Monitors the overall quality and quantity of the work performed by Branch employees to identify areas of improvement or development as well as to evaluate and update processes and procedures to improve the effectiveness.
• As a first-level supervisor the incumbent plans work to be accomplished by subordinate staff sets and adjusts priorities and prepares/approves schedules for completion of work; assigns work to subordinate staff based on Branch priorities.
• Provides advice guidance or instruction to subordinate staff on both technical and administrative matters ; interviews candidates for vacant positions and recommends appointment promotion or reassignment to such positions.
• Provides authoritative advice and assistance to internal and external stakeholders including but not limited to congressional staff and attorneys or other representatives of authentication requesters on a broad range of authentication issues.

Requirements

Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions per 5CFR 300 Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

• Experience planning and assigning work to be accomplished by subordinate staff setting and adjusting priorities and preparing/approving schedules for completion of work.
• Experience addressing developmental and training needs of subordinate staff to improve productivity and ensure the timely accurate and consistent delivery of courteous and responsive customer service.
• Experience optimizing operational efficiency to include eliminating backlogs of work.
• Experience providing clear and timely feedback to management on a wide range of policy and process matters.

There is no substitute of education for specialized experience for the GS-13 position.

Education

This job does not have an education qualification requirement.

Additional information

• For reasonable accommodation at the U.S. Department of State please contact the Office of Accessibility and Accommodations at .

• If eligible situationalteleworkagreements may bepermitted with supervisory approval.

  • To request a reasonable accommodation foradditionaltime on thetimed sections of theassessment pleasesubmityour request using the Request a Reasonable Accommodation button within theAssessment Application.

    Forall otherreasonable accommodationsat the U.S. Department of State please contact the Office of Accessibility and Accommodations(OAA)at .

    OAAis responsible forreviewing andadjudicatingreasonable accommodation(RA)requests for the Assessment Battery being usedfor this following applies to all RA requests:

    • RA requestscoveradditionaltime on timed sections only.

    • Applicantssubmittinga RA request MUST attach supporting medical documentation signed by a licensed treatingmedical provider. The documentation should describe the nature severity and expected duration of the conditionidentifythe relevant medical condition or diagnosis and explain the basis for the requested extension. RA requests that do notcontainsupporting medical documentation attachmentsatthetime ofinitialrequest may be subject to further review.

    • Note:the following documents do not on their own qualify for automatic approval oftheRA request:Schedule A letters VA benefits lettersorSSA letters.

    • Applicants MUSTsubmittheir application before the vacancy closes even if pending anaccommodationdecision.

    • Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.

    • Applicants will have 48 hours after their RA request isadjudicatedto complete the assessment generated after the allottedtimeframewill not be admissible and the applicant will not be considered further for the vacancy.

    • If a different type of RA is needed please contact OAA directly at .

  • If eligible situational telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement. If eligible applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
  • Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP):View OPMs CTAP & ICTAP eligibilitywebsite for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority be considered Well-Qualified applicants must: score an85 or above meet Minimum Qualifications and demonstrateproficiencyin some but notall major aspects of the position.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

Chief