Administrative Specialist
$24.94 per hourTeleSolv Consulting
Administrative Specialist - 578454 Department: Federal Services Employment Type: Full Time Location: Washington, DC Compensation: $24.94 / hour Description TeleSolv Consulting is seeking a detailoriented General Clerk III enabling you to have a Tier 4 Public Trust Background investigation. This role will support the federal government and all applicants MUST be local to the Washington, D.C area. **Please Note** To be considered for these positions, All candidates MUST be punctual for all scheduled interviews. Arriving on time helps ensure a smooth interview process and reflects professional readiness for the role.
MUST dress in professional business casual attire.
MUST have a reliable source of transportation. The ideal candidate will provide customer-focused administrative support for Trusted Traveler Program applicants, including identity verification, application assistance, appointment scheduling, database checks, and daily reporting.
Responsibilities:
MUST dress in professional business casual attire.
MUST have a reliable source of transportation. The ideal candidate will provide customer-focused administrative support for Trusted Traveler Program applicants, including identity verification, application assistance, appointment scheduling, database checks, and daily reporting.
Responsibilities:
- May greet and check-in applicants.
- Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance.
- Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person.
- Notify the Government inspection staff of any information which could adversely affect a person's application for acceptance into the program.
- Check applicant-supplied information by accessing government databases.
- May need to escort applicants to designated locations
- Provide performance reports.
- Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
- Schedule interview appointments in the Trusted Traveler Programs Internal.
- Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.
- Assist the public with membership card activation.
- U.S. Citizen.
- Willing to go through an intense background check
- Active Tier 4 Public Trust, or the ability to obtain and maintain one.
- High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education.
- Two (2) years of general administrative experience with customer interface.
- Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
- Two (2) years of related undergraduate study may substitute for experience.
Vacancy posted 2 days ago
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