Front Office Administrator

Job Title: Front Desk Office Administrator

Location: Rockville, MD (On-site)

Job Type: Full-time

Compensation: ~$50,000 annually (based on experience)

About the Role:

Our client is seeking a professional and organized Front Desk Office Administrator to serve as the first point of contact for clients and visitors. This role is critical to ensuring smooth day-to-day office operations while delivering a welcoming and high-quality client experience.

Key Responsibilities:

Greet and assist clients, visitors, and vendors in a professional and friendly manner

Answer and direct incoming phone calls, emails, and general inquiries

Schedule appointments and manage calendars for team members

Maintain and organize client files, documents, and office records

Handle incoming and outgoing mail, packages, and deliveries

Assist with onboarding new clients (intake forms, document collection, etc.)

Support administrative tasks including data entry, scanning, and filing

Maintain office supplies inventory and coordinate orders as needed

Ensure the front office and common areas remain clean, organized, and presentable

Provide general support to the tax and accounting team during busy seasons

Qualifications:

13 years of administrative, receptionist, or office support experience

Strong communication and interpersonal skills with a client-first mindset

Highly organized with strong attention to detail

Proficiency in Microsoft Office (Word, Excel, Outlook) and general office tools

Ability to multitask and manage priorities in a fast-paced environment

Professional demeanor and strong work ethic

Nice to Have:

Exposure to a tax, accounting, or professional services environment

Experience with scheduling tools or CRM systems

Why Join?

Competitive salary and stable, full-time opportunity

Collaborative and professional office environment

Exposure to the financial and tax industry

Opportunity to grow within a well-established firm