Sr Sales Manager, Mid-Market - USA (Remote)
LemClosers
Brooklyn, NY
- Remote job
- # About this role#### About Customer.ioOver 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.#### About the RoleWe’re hiring a Senior Sales Manager to build and lead a new team of 8 Account Executives in our Mid-Market organization. You’ll join a group of managers already running this motion successfully, but the team you lead is yours to stand up and shape.This is a frontline leadership role. Your job is to translate our go-to-market strategy into consistent team execution: you’ll coach reps, inspect deals, drive forecast accuracy, and create the structure that allows strong performance to repeat quarter after quarter.#### What you’ll own:Lead and develop a high-performing teamCoach Account Executives to consistently meet or exceed quota and grow into their next role Run focused 1:1s built around deal quality, skill development, and real accountability Ramp new reps quickly and address performance gaps early, before they compound Build a team culture rooted in ownership, collaboration, and high standardsDrive pipeline health and forecast accuracyLead weekly pipeline and forecast reviews focused on deal progression, qualification rigor, and clear next stepsSharpen predictability through disciplined inspection and clean CRM hygiene across the teamMaintain healthy pipeline coverage and get ahead of creation gaps before they become quarter-endersReinforce structured, rep-owned outbound tied to measurable standards and pipeline outcomesUse metrics and experimentation to make outbound sharper over timeUse metric review and experimentation to improve outbound effectiveness over timeSupport high-quality deal executionCoach reps to run well-qualified mid-market opportunities### Selling MotionSales CycleMid-Market1–6 month cycles, moderate deal complexityProspectingOutbound-HeavySelf-sourced pipeline via cold outreachBuyer PersonaC-SuiteSelling to executive decision-makers### Requirements at a GlanceBachelor's Degree·Required
- J-18808-Ljbffr LemClosers
Vacancy posted 1 day ago
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