OTC Collections Analyst

Job Title: OTC Collections Analyst Location: Louisville, KY (onsite) Duration: Contract - 8 months + possible extensions Pay Range: $20.51 - $24.51/hour W2 Hours: 9:00 AM - 6:00 PM local time About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking an OTC Collections Analyst to join our Order to Cash team supporting a large media client in Louisville. The ideal candidate will have experience across Accounts Receivable, Credit, Collections, or Billing and a proven ability to manage high-volume portfolios, resolve discrepancies, and deliver accurate reporting in Excel. Responsibilities: Manage local TV Ad Sales collections portfolio ranging from $10M-$125M across large and mid-size agencies. Execute collection outreach, timely follow-ups, and maintain accurate records to drive on-time payments and reduce aged receivables. Identify, manage, and resolve high-volume customer discrepancies in coordination with Ad Sales and stakeholders. Analyze and report on KPIs including cash targets, aging, DSO, and percent overdue; prepare cash forecasts and periodic reports. Partner with cross-functional teams, including OTC hubs and Controllership, to address payment delays, credit holds, and month-end close needs. Support cash application reconciliations and provide audit-ready explanations of outstanding AR balances. Prepare discrepancy reports for Sales Management and provide immediate escalation on adverse payment trends. Contribute to month-end close activities and apply cash during critical periods; embrace technology and AI-enabled process improvements. Required Skills & Qualifications: 0-3+ years of experience in Accounts Receivable, Credit, Collections, or Billing. Bachelor's degree in Business, Accounting, Finance, or a related field. Proficiency in Microsoft Excel and Word; ability with formulas, VLOOKUPs, charts, and pivots. Strong communication skills and interpersonal effectiveness. Analytical and problem-solving capability with attention to organization and deadlines. Ability to multi-task, prioritize, and operate in a fast-paced, transforming environment as a dependable team player with integrity. Preferred Skills: ERP or financial systems exposure such as SAP or Oracle. Media industry and collections experience. Bilingual Spanish. General knowledge of accounting principles. Role Context & Team Environment This role supports a high-volume enterprise environment managing hundreds of line items across invoices at station and advertiser levels. The team of four collaborates across multiple sites and may partner with teams in South America. Candidates should demonstrate adaptability amid organizational transformation. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resumes at BCforward