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Customer Service Representative

HomeShield Foundation Repair

About Home Shield Foundation Repairs Home Shield Foundation Repairs is a trusted leader in providing high-quality foundation repair solutions. We are committed to delivering exceptional services to our clients and ensuring the longevity and stability of their properties. Our experienced team is dedicated to excellence and is recognized for its reliability and innovative approach to solving foundation issues. Located in Cottleville, MO, we are devoted to maintaining a safe and supportive working environment for our team members. About The Job The Customer Service Representative will be the first point of contact for our valued customers. This role requires excellent communication skills and the ability to handle a variety of tasks efficiently. You will be responsible for addressing customer inquiries, scheduling appointments, and providing essential support to ensure customer satisfaction. Your primary goal will be to foster positive relationships with our customers and contribute to our mission of service excellence. Benefits Join us and enjoy competitive compensation, a flexible work environment, opportunities for continuous learning, and a supportive team culture. At Home Shield Foundation Repairs, we value our employees and are committed to providing a positive work-life balance. Additional benefits may include health insurance options, paid time off, and career advancement opportunities. Daily Responsibilities Respond to customer inquiries via phone, email, and in-person. Schedule and confirm appointments for assessments and repairs. Maintain accurate records of customer interactions and transactions. Provide support and information to customers regarding services offered. Collaborate with team members to improve customer service practices. Requirements High school diploma or equivalent. Proven experience in a customer service role. Strong communication and interpersonal skills. Proficiency in Microsoft Office and CRM software. Additional Qualifications Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Experience in the foundation repair industry is a plus but not required. Positive attitude and a professional demeanor. #J-18808-Ljbffr HomeShield Foundation Repair

Vacancy posted 3 days ago
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