Service Coordinator

Job Description

Job Description

Administrative – Answer, filter and prioritize phone calls and emails for the service department. Taking and delivering messages. Data entry into company's repair and parts system. Maintain service files

Service Department – Input service work orders and close out completed works orders on a timely manner. Scheduling service calls and appointments between clients, retailers, builders, and service technicians.

Qualifications:

• Technology Savvy – PCs, smart phones, tablets, work-related applications, video conferencing and other remote work tools.
• Internet & MS Office Suite – Outlook, Word, Excel, PowerPoint
• Construction Experience is preferred.
• Able to multi-task and self-prioritize
• Reliable, dependable, flexible and punctual
• Must be able to act independently and use own judgment regarding how to handle incoming requests and information
• Process and relay confidential and critical information with discretion
• Demonstrated customer focus and ability to work with staff at all levels
• Good communication skills
• Positive attitude, self-starter, collaborative
• Highly effective in a team environment
• Creative problem-solver, detail-oriented
• Ability to adapt and change in a fast paced, dynamic environment

Cavco has built a reputation for quality, value and service since its founding in 1965. We deliver people’s dream of homeownership by creating affordable, energy efficient homes. Our mission is to create a luxurious, affordable home for everyone! You’re helping make a difference in your community, come be a part of the noble work we are doing!

We offer:

• Medical/Dental/Vision Insurance
• 401K Match
• Generous PTO
• FSA/HSA Plans
• Life /Disability/Accidental Insurance and much more!