Benefit Verification Specialist

Benefits Verification Specialist

Bradford Health Services provides addiction treatment programs, resources, and community for every aspect of recovery. Through our premier drug and alcohol rehab facilities across the Southeast, we provide affordable, evidence-based addiction treatment with proven outcomes at every level of care. We're guided by unity and dedicated to meeting and treating every patient right where they are.

We are seeking a Benefits Verification Specialist to add to our team! Benefits Verification Specialists are responsible for verifying potential client insurance benefits and communicating coverage details to internal teams.

Responsibilities

• Verify potential client insurance eligibility and benefits
• Contact insurance companies to confirm deductibles, copays, coinsurance, out-of-pocket maximums, and authorization requirements
• Document insurance information accurately in company systems
• Communicate financial responsibility to internal teams
• Maintain HIPPA compliance and patient confidentiality
• Other duties as assigned

Education & Experience

• High School diploma or equivalent required. College classes preferred
• Demonstrate excellent communication (written and verbal) skills required
• Comfortable working with the public

Other Requirements

• If recovering two years of continuous, verifiable sobriety
• Must be able to work in a constant state of alertness as to perform the job in a safe manner
• Regular attendance; including conference calls and onsite meetings as necessary
• Able to travel as needed
• Must have reliable transportation
• Able to work in a cooperative manner with coworkers, managers, potential patients, patients, and families
• Pass a criminal background check
• Maintain a valid driver's license, personal automobile liability insurance, and a driving record permitting coverage under company's automobile liability policy if necessary

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.