Program Supervisor

Program Supervisor – Children's Long Term Support (CLTS)Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Program Supervisor to lead our Children's Long Term Support (CLTS) team in Ozaukee County, WI. CLTS is a federally funded Medicaid program supporting children with developmental, physical, or severe emotional disabilities. This role provides clinical and operational leadership for a team of Care Coordinators while maintaining regular contact with children and families served.Key Responsibilities:Lead, coach, and supervise a team of Care CoordinatorsEnsure quality service delivery and compliance with CLTS, Medicaid, licensing, and contract requirementsMonitor documentation, outcomes, and productivity standardsConduct case reviews, case consultation, and provide direct service coverage as neededOversee staff training, performance evaluations, scheduling, and accountabilityPartner with Human Capital on hiring, onboarding, and staff developmentSupport billing, financial oversight, and program budget managementBuild and maintain relationships with families, community partners, and fundersParticipate in program growth, marketing, and community outreach effortsQualifications:Required:Bachelor's degree in Human Services or closely related fieldMinimum 2 years of experience working with children with disabilities and/or familiesValid driver's license and reliable transportationPreferred:Supervisory experienceExperience with the Children's Long Term Support (CLTS) Waiver ProgramCompensation & Benefits:Public Service Loan Forgiveness (PSLF) eligible employerMedical, dental, and vision insurancePaid Time Off + 10 paid holidaysMileage reimbursement403(b) retirement planAnnual wage increases prioritizedEmployee Assistance ProgramService awards and recognitionHybrid role: Ability to work 1 day/week from home!Why Join LSS:Mission-driven work supporting children and familiesCollaborative, team-based environmentOpportunities to lead, grow, and make a meaningful impactLutheran Social Services of WI & Upper MI is an Equal Opportunity Employer (EOE).