Staff Software Engineer - Platform, SysEng

Role Description

Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores this data, and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively.

The Internal Engineering Platform (IEP) delivered by the Platform department provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. Platform roles at Grafana Labs have an eye for engineers with a passion for performance and reliability, and who enjoy taking projects from conception to production. We organize ourselves into squads to allow focus on:

• Cloud infrastructure and capacity management
• Security
• Engineering productivity
• Monitoring and sustainability
• US Federal compliance

Because we deploy production services, we have on-call rotations to ensure the health of the system. Everyone at Grafana Labs tries to incorporate and use our product line up into their day-to-day, so being on call is an important way to understand our system and how people use our products.

We are hiring for the Platform SysEng squad. This is an accelerated, cross-cutting squad that is focused on the maturity and scalability of the platform. Currently, SysEng is working across engineering with a goal of reducing new region build timelines to meet customer demands.

We’re part of a Platform Engineering group that manages infrastructure for the teams that are building some of the most cherished tools - Grafana, Mimir, Loki, Tempo, Pyroscope to name a few.

Qualifications

• You enjoy working with engineers, as well as with the management structures that are there to support you and enable you and your team to do your very best.
• You are comfortable working in a remote-first company; communication is key.
• You are keen on working with distributed systems.
• You are eager to learn and grow.
• You approach development holistically.
• You have experience with operating your code.

Requirements

• Proven delivery of large distributed systems.
• Demonstrable experience in system design.
• Hands-on cloud and platform experience.
• Reliability and performance ownership.
• Excellent coding and design skills.
• Comfort with AI-assisted development.
• Influence without authority.
• Strong communicator.

Benefits

• 100% Remote, Global Culture.
• Scaling Organization.
• Transparent Communication.
• Innovation-Driven.
• Open Source Roots.
• Empowered Teams.
• Career Growth Pathways.
• Approachable Leadership.
• Passionate People.
• In-Person onboarding.
• Balance is Key.

Equal Opportunity Employer

Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.