Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Representative

Archer Travel Group

Customer Representative

Richmond, Virginia, United States

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities
  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Representative in Richmond, VA vacancy
  •  ...About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues... 
    Suggested
    Immediate start
    Remote work
    Flexible hours

    INSPIRED

    Richmond, VA
    1 day ago
  •  ...making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will...  ...location. Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond... 
    Suggested
    Local area

    Teleperformance USA

    Richmond, VA
    1 day ago
  • $60k

     ...perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our...  ...products and services. In this role, you will be the escalated representative for all customer issues answering calls/emails from CoStar’s... 
    Suggested
    Hourly pay
    Work at office
    Immediate start
    Shift work

    CoStar Group

    Richmond, VA
    5 days ago
  •  ...Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers... 
    Suggested
    Weekly pay
    Work at office
    Immediate start

    Caliber

    Richmond, VA
    5 days ago
  •  ...Category : Customer Service/Support As a Automotive Customer Service Specialist, you will serve as a primary point of contact for...  .... Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond... 
    Suggested
    Ongoing contract
    Work from home
    Shift work

    Teleperformance USA

    Richmond, VA
    5 days ago
  •  ...Customer Service Representative Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position Reports To... 
    Temporary work
    Work at office
    Shift work

    Quipt Home Medical

    Richmond, VA
    1 day ago
  • $15 per hour

     ...exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to... 
    Work experience placement

    GO Car Wash

    Richmond, VA
    4 days ago
  • $790 per week

    Join a paid focus group panel from home and earn up to $790 a week. Focus Group Panel connects everyday people with remote focus groups, surveys, and product tests from brands you already know. You qualify if you're comfortable sharing your opinion — no experience, no ...
    Full time
    Part time
    Remote work

    Focus Group Panel

    Richmond, VA
    2 days ago
  • $20 - $25 per hour

     ...JCPenney is seeking a Customer Experience Supervisor in Richmond, Virginia, responsible for driving sales growth and leading a team. This role involves ensuring exceptional customer service experiences, training cashiers, and managing store operations effectively. The... 
    Hourly pay

    JCPenney

    Richmond, VA
    5 days ago
  •  ...A leading retail company is seeking a part-time Customer Service Leader - Office Assistant in Richmond, VA. The role emphasizes providing excellent customer service and maintaining office functions. Ideal candidates are expected to have effective communication skills... 
    Part time
    Work at office

    Food Lion

    Richmond, VA
    5 days ago
  • $13.94 - $21.48 per hour

     ...Customer Service Representative The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions... 
    Hourly pay
    Minimum wage
    Full time
    Local area
    Flexible hours

    CorVel

    Richmond, VA
    2 days ago
  •  ...Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning,... 
    For contractors
    Work at office
    Monday to Friday

    Aimee Malloy - State Farm Agent

    Richmond, VA
    5 days ago
  • $16.5 per hour

     ...Customer Service Representative Sparks Group is seeking Customer Service Representatives to support our client in Richmond, VA. This role is fully onsite and pays $16.50/hr. If you love putting customers first and providing exceptional customer service this is the perfect... 
    Shift work
    Afternoon shift

    Sparks Group

    Richmond, VA
    4 days ago
  • $62k - $80k

     ...Customer Service Specialist — VA Join our team to help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. Job Responsibilities Provide outstanding customer service via phone, video, and email Assist clients with... 
    Weekly pay
    Remote work
    Work from home
    Flexible hours

    Globe Life AIL - McQuade Organization

    Richmond, VA
    5 days ago
  •  ...About the job Customer Service Representative - Remote We are looking for a Customer Service Representative. This person will provide world-class customer support through email, text, chat, and occasionally the phone. They will be working directly to ensure a smooth... 
    Remote work

    Easy Recruiter

    Richmond, VA
    1 day ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Richmond, VA
    1 day ago
  •  ...Customer Service Representative At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible... 
    Work at office
    Relocation package
    Flexible hours

    Koalafi

    Richmond, VA
    2 days ago
  •  ...Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative... 
    Immediate start

    Caliber Collision Repair Services

    Richmond, VA
    3 days ago
  • $10 - $15 per hour

     ...Crunch Fitness Customer Service Representative Join one of the fastest-growing fitness brands in the United StatesCrunch Fitness! At Crunch, we're more than a gymwe're a community built on energy, inclusivity, and results. We offer real opportunities for career growth... 
    Hourly pay
    Part time

    Crunch Fitness

    Richmond, VA
    2 days ago
  •  ...Category : Customer Service/Support This position will be located on-site in Richmond, Virgina. As a Customer Support Specialist...  ...requests. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to... 
    Ongoing contract
    Local area
    Shift work

    Teleperformance USA

    Richmond, VA
    1 day ago
  •  ...conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one...  ...happen-apply today! The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the... 
    Hourly pay
    Full time
    Weekend work
    Weekday work

    David's Bridal

    Richmond, VA
    1 day ago
  • $20 - $22 per hour

     ...Customer Service / Order Entry Specialist – Full-Time (Onsite) $20–22/hr | Richmond, VA | No Experience Required – We Train Looking to start or grow your career in a professional office environment? We're hiring a dependable, detail-oriented team member to join our... 
    Full time
    Work at office
    Immediate start

    Research Marketing and Innovations Inc.

    Richmond, VA
    4 days ago
  • Are you passionate about helping people and creating exceptional customer experiences? Our growing event marketing company is looking for a Customer Care Representative to join our team. In this role, you'll provide outstanding customer service, support clients and event... 

    Global Events Marketing

    Richmond, VA
    3 days ago
  •  ...Job Description Job Description We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who thrives in a fast-paced, high-volume environment and... 
    Long term contract

    Robert Half

    Richmond, VA
    10 days ago
  •  ...Job Title This is a remote position. Customer Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred About Stride 2 Hire works with our Premier partner, Parkes & Co., who connects small call center companies, run by people like you,... 
    Remote work
    Work from home
    Long distance

    Stride 2 Hire Staffing Agency

    Richmond, VA
    3 days ago
  • $10 per hour

     ...Work From Home - Customer Service Representative - 40 Hrs Per Week Join ECS as a Virtual Customer Support Agent. Our company is seeking over 2,000 agents. Our agents choose from a number of possible positions where they provide support to customers from the comfort... 
    For contractors
    Work at office
    Work from home
    All shifts
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    ESC Virtual

    Richmond, VA
    2 days ago
  •  ...Job Description Job Description We are looking for a Customer Service Representative to support vendor and client account activity for a Long-term Contract position based in Richmond, Virginia. This role focuses on building positive customer interactions through frequent... 
    Long term contract
    Contract work
    Work at office

    Robert Half

    Richmond, VA
    10 days ago
  • $16 per hour

     ...headquartered in the U.S., dedicated to engineering logistics and warehousing solutions. They are hiring Call Center Customer Support Representatives for their call center in the Richmond area. These positions are fully onsite and pay is $16.00/hr. Please apply today.... 
    Temporary work
    Work at office
    Flexible hours

    Sparks Group

    Richmond, VA
    9 days ago
  •  ...Job Description Job Description Customer Service Representative I’s are dedicated to delivering exceptional customer service to both internal and external clients. They leverage comprehensive knowledge of all company products and programs to address inquiries effectively... 
    Full time
    Work at office

    United Garage Door

    Richmond, VA
    5 days ago
  •  ...Job Description Job Description We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, manages a high volume of calls... 
    Long term contract

    Robert Half

    Richmond, VA
    10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Representative. Be the first to apply!