Front Desk Receptionist

Front Desk AssociateJoin our team as a Front Desk Associate which play a crucial role within our Senior Living Community in Ashburn, VA. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment.What we offer:Compensation: $17.00 - $19.00 per hour, based on experienceOn call schedule, evening and weekend availability is preferredFull time schedule - 40 hours per weekA culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and valuesMedical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine optionsPTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law401k for all team members 18 and over with a company 3% matchOnsite medical centers, providing wellness visits and sick care for all team members over 18 years of age30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted pricesGrowth Opportunities – grow with the company as we open new communities and expand on our existing ones!Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new onesHow you will make an impact:Greet and direct our residents, visitors, and staff, handle questions and concerns efficientlyReceive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm mannerTrack status of resident involved in a situation, i.e. transported to a hospital, etc.Manage resident's list, alphabetically and by resident apartmentAssist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returningResponsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mailWhat you will need:Proven work experience as a receptionist, front desk representative, or similar roleProficiency in Microsoft Office (Word, Excel, Outlook)Strong verbal and written communication skillsProfessional appearance and customer-focused attitudeAbility to multitask and manage time effectivelyStrong organizational skills and attention to detailAshby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.