Guest Experience Manager

CAVA

Guest Experience Manager

Guest Experience Manager  (Hourly Manager) 
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

 
We foster a culture built on five core values:  

Generosity First, Always:  We lead with kindness. Our best work happens when we act in service of others. 

Constant Curiosity:  We are eager to learn, grow, and explore beyond the obvious. 

Act with Agility:  We welcome change; it’s the only constant. We embrace, adjust, adapt. 

Passion for Positivity:  We greet each day with warmth and possibility. 

Collective Ambition:  We have high aspirations that are achieved when we work together with a shared purpose. 

 
The Role:
Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.

What You’ll Do:  

Leadand develop Team Members and Special Ops Trainers 

Be responsible for the entire guest experience 

Develop Culinary Leadsand uphold food safety & quality standards 

Oversee food and beverage management, including inventory, ordering, and budget 

Put deliveries away, plus any additional duties assigned 

Ability to cross train across the restaurant to ensure rapid growth 

May stand for long periods of time and lift up to 50 pounds 

Assist with any additional duties assigned 

Physical Requirements:  

Must be able to bend and reach overhead often 

Must possess dexterity to handle tongs, pots/pans, and other equipment 

Must be comfortable working in temperatures ranging from hot to cold 

Must be comfortable working near open flames 

May be required to work in tight spaces 

Must maintain near constant communication with multiple people 

Close vision, distance vision, and peripheral vision is required 

Must be able to sit, squat and kneel occasionally 

Must be able to work in a constant state of alertness and safe manner 

May be required to occasionally work in outdoor weather conditions 

B enefits at CAVA?   
We’ve got you covered. Here are just some of the benefits available to CAVA team members: 

Competitive pay 

Health, Dental, Vision, Telemedicine,Pet Insuranceplus more!* 

401k enrollment with CAVA contribution*

Paid sick leave, parental leave, and community service leave* 

FREE CAVA Meal for every shift worked 

The opportunity to be on the ground floor of a rapidly growing brand 

As an equal opportunity employer, CAVAconsiders applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. 

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