Systems Administrator

Systems Engineer (MDM/POS Systems)The Stores Platform Engineering team is responsible for administering store hardware and software to support efficient operations. As a member of the Engineering team, you will have a role in the design, administration, and deployment of store technology solutions. This position requires technical aptitude, practical experience, and familiarity with mobile device management, particularly for Android devices.Key ResponsibilitiesAssist with implementing and administering store hardware and software solutions, including POS systems, peripherals, and mobile devices.Provide support for issues encountered with store technology.Maintain customer satisfaction by addressing issues in a timely manner, often interfacing directly with store associates.Utilize reporting tools, scripting languages, and automation techniques to streamline workflows and enhance system performance.Communicate with internal and external business partners to understand and troubleshoot technology issues related to MDM migration and Android device configuration.Provide technical assistance for store technology projects and collaborate with project teams to define requirements and contribute to implementation.Required QualificationsExperience: 10+ years of experience in an IT-related field, preferably in a retail technology environment. Experience providing technical support to remote users is also required.Technical Skills: Experience with mobile device management, specifically with Android devices.Professional Skills: The ability to think critically in a fast-paced environment. Communication and interpersonal skills to collaborate with internal and external stakeholders. Personal time management skills to prioritize tasks and meet deadlines. Demonstrated technical proficiency, analytical skills, and a customer service orientation.Compensation & BenefitsA comprehensive benefits package is available to eligible employees.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.