Evening Receptionist 3p-8pMon- Fri

Responsibilities Receive and follow reception schedule/instructions from your supervisor pursuant to established policies and procedures. Operate paging/telephone system as required. Answer telephone, determine nature of call and direct caller to appropriate individual or department. Receive inquiries and release information in accordance with established policies and procedures. Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc. Receive requests from within the facility and locate personnel through paging system. Give directions/information to visitors, guests, residents, sales representatives, etc. Report suspicious persons/information to supervisor immediately. Ensure guests/visitors abide by existing rules and refuse admission to persons as directed. Assist with administrative duties as directed (includes typing, filing, PNA, completing PNA transactions). Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility. Greet visitors and direct to appropriate office and/or resident room. Receive, sort, and distribute mail as directed. Operate copier, office machines, etc., as directed. Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.). Monitor presence and location of sales representatives in the facility. Present a positive image of the facility to all customers, such as job applicants, families, and the community. Deal honestly, openly, and directly at all times with all facility personnel expressing your views in a constructive fashion. Qualifications Must possess, as a minimum, a high school diploma. Must have at least six (6) months of experience in a receptionist or similar work. Must be able to read, write and speak the English language in an understandable manner. Must be a minimum of 18 years of age and of good moral character. Must possess a cheerful personality and be able to work harmoniously with other personnel. Must be able to follow written and oral instructions. Must be able to type a minimum of 50 words per minute and operate a word processor. Must function independently, have flexibility, personal integrity, and the ability to work effectively with other personnel. Must have a pleasant speaking voice. The Phoenix Center provides equal employment opportunities (EEO) to all employees and applicants for employment. #J-18808-Ljbffr Phoenix-Center-For-Rehabilitation-and-Pediatric