Sales Coordinator

TheSalesCoordinator supports the Sales & Events departments. This position reports to the Director of Sales & Marketing, adheres to Company standards and accepts other responsibilities as assigned. Support the Sales & Cateringteam administrativelyincluding correspondence, preparing reports, andassistingwith reservations. Provide telephone and message support for the department and respond to inquiries ina timely, clear, and pleasant manner. Exercise decision making skills to direct requests both internal and external. Maintain guest profiles,contactsandadditionalnecessary records used in the Sales & Catering operation. Assist the Sales & Catering team with the preparation of contracts, proposals and addendums and track the completion status. Act asliaisonbetween Sales & Catering Managers and clients in Sales & Catering Managers' absence. Takebooking inquiryinformation via phone and prepare proper paperwork. Handle reservations for VIP guests and clients. Ensure that all arrangements, including upgrades and amenities, are handled properly. Coordinate with other departments through verbal and written instructions. Block group & meeting space specifications and ensure thataccurateinformation is collected and enteredinthe reservations system. Communicate with all hotel departments asappropriate. Ensure prompt attention to time sensitive requests by hotel colleagues. Order office supplies and collateral inventory for Sales & Catering Department and Executive Offices. Completeadditionalprojects as assigned. Assistssales and cateringteamin the preparation of Banquet Event Orders and internallydistributesto departments when necessary. Assistsfront office team, General Manager and sales team with travel agent and corporate reservations. Assistssales, catering, and accounting team with scheduling, collecting, and ensuringaccurateand on time delivery of group deposits. Preparesdetailed and quality Group Resumes and internally distributes to all necessary departments to proactively and appropriately convey pertinent group information toteam. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable High School Diplomarequired;bachelor’s degree preferred. 1-2yearsadministrative support experience,additionalhotel front desk experience is preferred. Must be self-directed,motivatedand demonstrate intuitive customer service and interpersonal skills. Effectively deals with internal and external customers, withhigh levelsof patience, tact, and diplomacy. Communicates clearly, concisely, and openly in all interactions. Hasexceptional attention to detail, organizational,analyticaland time management skills. Multi-tasks and prioritizes in a fast-paced work environment. Exercisessoundjudgment:evaluates situations andutilizesappropriateand creative resources to solve problems. Is technologically savvy, with a working knowledge of Microsoft Office, Delphi, PMS. #J-18808-Ljbffr