Business Intelligence Analyst

Job Summary Business Analytics Senior Associate with 5+ years of experience in consumer lending, credit risk, and decision strategy development. Proven ability to design, build, test, and implement credit decisioning solutions across consumer lending products including deposits, cards, and loans. Strong collaborator with expertise in translating business requirements into actionable strategies, delivering insights through data visualization, and driving process improvements. Adept at mentoring junior analysts and partnering with stakeholders to optimize credit performance and customer outcomes. Essential Job Functions Designed and implemented credit decision strategies within enterprise decision engines for consumer lending products (cards, unsecured/secured loans, deposits). Evaluated business processes, elicited requirements, and developed detailed test scenarios to ensure solution accuracy and effectiveness. Built and maintained comprehensive documentation, including procedures and process flows for credit strategies and decisioning systems. Developed and delivered executive-level presentations and data visualizations to communicate key insights and recommendations. Led cross‑functional discussions with internal stakeholders and external partners to align on strategy design and implementation. Analyzed credit bureau and risk data to support decisioning strategies and optimize portfolio performance. Identified business needs proactively and recommended data-driven process improvements. Reviewed and validated work of junior analysts, providing mentorship, feedback, and technical guidance. Strong knowledge of consumer lending regulations (e.g., Reg Z, FCRA, ECOA). Ensured compliance with banking regulations, internal policies, and ethical standards in all analytics and decisioning activities. Experience engaging with regulators, 2LOD partners, and Internal Audit to effectively support internal and external exams and audits focused on credit decision outcomes. Required Qualifications Bachelor’s degree in Business, Finance, or related field or equivalent experience. Credit Risk & Consumer Lending experience. Decision Strategy and Development. Credit Bureau Data Analysis. Test Planning & Scenario Design. Process Improvement & Documentation. Data Visualization & Storytelling. Stakeholder Communication & Leadership. SAS / Python / Tableau (working knowledge). Excel & PowerPoint (advanced). Expected Competencies Communication : Solid written and verbal communication skills; organizes material for brevity, persuasiveness, and impact; effectively communicates key points with appropriate detail; proactively shares information beyond those at the table; comfortable in conflict situations; demonstrated presentation development and delivery skills; creates presentations that tell the right story. Leadership : Emerging leader across team; role model who coaches and develops others; provides direction and mentorship to junior staff. Partnering / Influencing : Proven relationship-building ability; strong interpersonal skills; leads conversations with business partners; sought out by partners and team members; develops influencing skills in others; comfortable consulting mid-level leaders. Business Acumen : Understands assigned LOB strategy; knowledgeable about industry, competition, and competitive environment; possesses intellectual curiosity; understands key drivers of financial results and business impact; developing understanding of how business works. Critical Thinking / Problem Solving : Leverages critical thinking and business acumen to provide solutions to complex problems; ties work with understanding of impacts and intersections with other partners; aware of potential pitfalls; thoroughly vets and thinks through options before deciding. Compensation and Benefits Eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually, with placement within the pay range based on skills, experience, and geographic location. Compensation also includes eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives. Location 4910 Tiedeman Road, Brooklyn, OH Work Environment Key has implemented an approach to employee workspaces which prioritizes in‑office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Equal Opportunity Employer KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status, or any other characteristic protected by law. Accommodations Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io. #J-18808-Ljbffr