Residential Dining Services- Temporary Food Service Worker, NSH

Food Service Worker

The Food Service Worker position actively prepares and serves food in a high-volume foodservice operation to assure the highest standards of quality, safety, and customer service are always achieved. This position is in-person at Rams Horn Dining Hall on the Colorado State University Campus.

Essential Job Duties

1. Serve foods according to established standards and portions

• Assure foods that are served always meet the highest standards of quality and appearance
• Meet defined food production standards guided by standardized recipes and menus
• Monitor and restock food and supplies to prevent disruptions in service.

2. Occasionally prepare foods using skills that include, but are not limited to, baking, roasting, sauteing, frying, grilling, broiling, steaming, chopping, measuring, and mixing

• Record and verify necessary food production and service temperatures
• Provide input on food production volume and inventory levels to assure services are not disrupted by outages
• Conduct inventory

3. Conduct opening and closing procedures in a defined work area

• Understand and safely use power operated foodservice production and cleaning equipment

4. Indirectly supervise Temporary Hourly Employees and Student Employee within a defined work area

• Always offer exemplary customer service
• Assure staff are meeting defined standards of food production, quality, and safety
• Establish and nurture a positive relationship with students, customers, and colleagues
• Model appropriate behaviors that uphold the University's Principles of Community

5. Attend assigned and voluntary CSU, Housing & Dining Services, Residential Dining Services training sessions to continue improving knowledge and skills.

• Successfully obtain the ServSafe food safety certification and maintain certification while employed as a Food Service Worker

6. Complete other duties as assigned.

Minimum Qualifications

1. Six (6) months of experience in a customer service capacity in a related industry. Industry can include but is not limited to food service, retail, hospitality or related field.

Preferred Qualifications

1. Six (6) months or more in a foodservice or retail operation

• Experience in a high-volume foodservice operation
• Food safety certification such as ServSafe

2. Exemplary customer service skills

3. Demonstrated experience providing memorable customer service interactions with customers and colleagues

4. Demonstrated interpersonal and verbal communication skills necessary for building and maintaining successful work relationships

5. Demonstrated ability to handle multiple activities and tasks with competing priorities