Massage Therapist (On-Call) - Regent Santa Monica Beach

Job Posting

Discover premier positions in Santa Monica at the all-new Regent Santa Monica Beach. As the Americas flagship for IHG Hotels & Resorts' luxury portfolio, Regent Santa Monica Beach offers an unparalleled professional environment for licensed professionals seeking rewarding luxury spa careers. Operating within a 10,000-square-foot wellness sanctuary along the Southern California coastline, our massage therapists enjoy an ergonomic workspace, premium linen programs, and seamless administrative support designed to let you focus entirely on guest healing. We offer highly competitive compensation, stable scheduling, and a supportive culture that values the expertise of wellness practitioners, making Regent the top destination for hotel spa employment in the Los Angeles area.

To support our wellness initiatives, we are seeking dedicated professionals for full-time, part-time, and on-call therapist opportunities.

Job Summary

The on-call Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

A Little Bit About Your Day

Reporting to the Director of Spa, every day is different, but you will mostly:

• Promote Regent's service philosophy and style through our people attributes.
• Understand and adhere to Regent Spa policies and procedures.
• Provide knowledgeable spa services with respect and professionalism.
• Maintain tidy work areas and offer spa facility tours.
• Cooperate with guests and colleagues, anticipating needs and upholding service standards.
• Report guest issues to the Spa Manager on Duty.
• Conduct daily client outreach and meet retail goals.
• Maintain 20% customer retention.
• Ensure safety, sanitation, and disinfection standards.
• Clean and sanitize products, rooms, and equipment as per regulations.
• Follow state licensing regulations and PPE guidelines.
• Make decisions in line with general policies and procedures.

What We Need From You

• Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred.
• Must have current CA Massage Therapy License.
• High School diploma or equivalent required.
• Ability to stand for extended periods.
• Ability to stand, stoop, and bend repetitively.
• Carrying, pushing, pulling, or lifting up to 50 pounds.
• Proficient in Massage Theory, Anatomy, and Physiology.
• Polished, professional, with strong written and verbal English skills.
• Organized, timely, and detail-oriented.
• Basic computer software skills.
• Flexible schedule including days, nights, holidays, weekends, and on-call availability.

What You Can Expect From Us

The hourly pay range for this role is $19.57/hr plus commission and gratuity with booked treatments. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.