Portfolio Lead - Director

Partner with discipline areas to support client marketing strategy, developing an understanding of brand-consumer dynamics that drive client growth Serve as a messaging subject matter resource, applying channel best practices and executional expertise across assigned programs Ensure all internal teams and partner agencies have the information needed to successfully execute their responsibilities Communicate consultatively with team members across project management, technical, and marketing disciplines Build and maintain effective working relationships with day-to-day client contacts and internal partners, with growing exposure to senior client stakeholders under Director guidance Ensure that the client's performance objectives are met for their program while also overseeing completion of deliverables and adherence to timelines Partner with clients to clearly understand and define program goals, requirements, and success criteria Own the remediation process for client-facing incidents, including driving investigation efforts and formal root cause analysis Own and maintain the program plan across all participating organizations, ensuring it reflects current priorities and accurate milestone status Provide regular, proactive updates on program progress, risks, and milestone completions to internal and client stakeholders Participate in cross-functional planning with capabilities, account management, partner agencies, and the client to help identify and resolve issues and remove obstacles Requirements 6-8+ years of experience in marketing program/project management or technology, with a focus on digital marketing program delivery Demonstrated ability to work collaboratively across teams while contributing to the growth and development of peers and junior team members Exceptional written and verbal communication skills, with experience presenting to clients and cross-functional stakeholders Highly organized with the ability to manage multiple priorities simultaneously without sacrificing quality or accuracy Able to bridge technical and non-technical audiences, translating complex requirements into clear, actionable direction for marketing and business partners Experience supporting or coordinating project or development teams across digital marketing programs Proven experience in client-facing or client management roles, with a demonstrated ability to build and maintain strong relationships and be viewed as a reliable day-to-day partner Bachelor's Degree required Extensive hands-on experience with one or more enterprise messaging platforms, including Salesforce Marketing Cloud/Next, Adobe Campaign/Journey Optimizer, or Braze required Willingness to travel up to 10–30% based on client and business needs. Core Competencies Demonstrates expertise in digital marketing program delivery and project management, with a strong focus on client relationship management and effective communication across technical and non-technical teams. Proficient in utilizing enterprise messaging platforms to drive marketing strategies and achieve program goals. Highest-signal resume keywords Digital Marketing Program Delivery Client Relationship Management Enterprise Messaging Platforms Project Management Cross-Functional Collaboration ATS Optimization Keywords Hard Skills Marketing Program Management Digital Marketing Project Coordination Root Cause Analysis Program Planning Soft Skills Exceptional Communication Skills Organizational Skills Collaborative Teamwork Relationship Building Problem Solving Industry Keywords Brand-Consumer Dynamics Client Performance Objectives Messaging Best Practices Stakeholder Engagement Cross-Functional Planning Tools & Technologies Salesforce Marketing Cloud Adobe Campaign Braze #J-18808-Ljbffr Jobtailor