Assistant Library Clerk

City of Mission Viejo Invites Applications for

ASSISTANT LIBRARY CLERK

$19.43 - $25.38 per hour Effective July 1, 2026 Apply by: 3:00 P.M., Monday, July 6, 2026 Work schedule: Saturday 9:00 a.m. – 1:00 p.m.; Sunday 12:00 p.m. – 5:00 p.m.; Wednesday 1:00 p.m. – 5:00 p.m.; Thursday 5:00 p.m. – 9:00 p.m. (flexible as needed). Average hours 12–19 per week, variable up to 1,000 hours per fiscal year. Overtime eligible after 40 hours per week. Your impact Promote positive relationships with the public, management team, fellow staff members, and volunteers; Provide the highest of standards of customer service, information, and communication to the public while upholding and promoting the Library’s programs and policies; Serve at circulation desk; charge and discharge library materials and issue library cards; collect fines for overdue materials and fees for lost or damaged items; Identify overdue and damaged materials; Search shelves for overdue, missing or lost materials; Respond to patrons in person, on the telephone, via email, and text regarding library information, library materials or services, and refer them to the appropriate sources of information; Deliver materials to patrons at curbside pickup; Tally daily cash receipts and prepare reports; and Perform other duties as assigned.

IDEAL CANDIDATE

Able to work an average of 12 to 19 hours per week; Knowledge of applications of automated library circulation system; Knowledge of basic arithmetic principles and cash handling; Knowledge of techniques for providing a high level of customer service to the public and City staff; Possess experience accessing, retrieving, entering and updating information using a computer terminal; Strong work experience working independently with minimal supervision; Ability to interact and work with people from varying age groups and diverse backgrounds; Learn, understand, and apply library policies and procedures; and Good oral and written communications skills. Knowledge Applications of automated library circulation system. Standard library practices and procedures including circulation and cataloging. Library classification and cataloging, and bibliographic terminology. Effective public relations. Current office practices and procedures, including the use of office equipment and computer applications related to the work. Basic principles and practices of data collection and report preparation. Principles and procedures of record keeping. Basic arithmetic principles and cash handling. Principles and practices of employee and/or volunteer oversight, including assignment, direction, review, and training. English usage, grammar, spelling and punctuation. General principles of risk management related to the functions of the assigned area. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone. Safe driving principles and practices. Safe work practices. Skill in Typing at a speed necessary for successful job performance. Performing a variety of technical and clerical library work with speed and accuracy. Learning, interpreting and applying Federal, State, and local administrative and departmental laws, codes, regulations, policies, and procedures. Performing varied library work quickly, accurately. Performing routine clerical work including mathematical calculations, maintenance of appropriate records and compiling information for reports. Accessing, retrieving, entering and updating information using a computer terminal. Dealing courteously and effectively with the public. Using English effectively to communicate in person, over the telephone and in writing. Using tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines. Establishing and maintaining effective working relationships with employees and those contacted in the course of the work. Operating modern office equipment including computer equipment and software programs. Operating a motor vehicle safely. Overseeing the work of others. Responding to requests and inquiries from the general public.

QUALIFICATIONS

Equivalent to the completion of twelfth (12th) grade and six (6) months of experience in library services. Training and experience in public relations and relevant computer software application packages as well as one (1) year of experience as a Library Page are highly desirable qualifications. #J-18808-Ljbffr City of Mission Viejo